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Effective property management

It is reasonable to assume that some form of maintenance issue will arise during any tenancy be it a leaking tap, electrical fault or malfunctioning boiler. From a tenants perspective you will want to know that whatever the query, it is resolved in a prompt, professional and efficient manner.

Beresfords retain a team of experienced Property Managers who are solely office based so they can respond rapidly to any issues reported. They will liaise with all parties involved, including approved contractors, with a view to securing a swift and satisfactory resolution.

Our Property Management Department is open six days a week between Monday and Saturday but there is also an out of hours customer support team. This does not consist of an automated message or answerphone. Instead real people will answer any call received outside our normal office hours. This service is available 365 days a year – even on Christmas Day!

Detailed inventory (condition) reports
Experienced inventory clerks who prepare a detailed condition report prior to tenants moving in
Regular property visits
we conduct regular inspections of all our managed properties during a tenancy
Supporting you 24 hours a day - 365 days a year
A real person on hand to speak to you at any time of the day even when our branches are closed
Approved contractors
An extensive list of contractors covering various trades
Keeping you informed
Our dedicated team of property managers proactively resolve maintenance issues and update you throughout
Don't just take our word for it
Hear what some of our existing clients have to say about their experiences of dealing with us