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Don't just take our word for it!

We genuinely value the business which we receive from both landlords and tenants alike and always strive to deliver a consistently high level of service to all our customers.
Although we can demonstrate in a number of ways how we differ from our competitors, there is no better endorsement of our services and the staff we employ than from the clients themselves.

Customer Reviews

463 reviews
4.8
Service Rating
 
Very friendly and helpful. Guided me through the renting process with great patience..
 
The Service was quick and informative
Letting your property? Excellent service and would highly recommend. 
Right from the very beginning when I met Adam I was extremely impressed with his professionalism. I then had dealings with Alex and Maria who were very professional. Ultimately it was Paul who I have been dealing with regarding letting my property out (all of these people are from the Brentwood office). Paul is exceedingly good at his job. Always friendly and courteous, he is very knowledgeable, extremely professional and he listens to you!. He should be a Branch Manager, absolutely no doubt. He calls me regularly giving me up dates, keeping me informed at all times of everything that's going on. Even when its good news and there's nothing for me to do he calls me to make me feel at ease that everything is going well. Beresfords are very lucky to have Paul working for them and im very pleased that I chose Beresfords to let my property for me.
Reply Replied on 15 August 2018
Dear Miss Exley
Wow what a review. Thank you so much for taking the time to post your review on the service you have recently received from our team at Brentwood. They are all very highly regarded members of staff. Paul and Adam have worked for us for many years and are very experienced in the industry. I am sure they will be delighted with your comments.

Bernadette Barcham MARLA, Director Beresfords Lettings Division.
 
Good staff and brilliant service
Reply Replied on 15 August 2018
Dear Mr Pilloni
Thank you very much for taking the time to post your review on the service you received from our team at Brentwood Lettings.


Bernadette Barcham MARLA, Director Beresfords Lettings Division.
 
Highly professional compared to another local letting agency who let me down. Able to help us apply under very challenging circumstances and over a long distance. Relatively quick application procedure Some confusion between different staff handling my application - using my different email addresses, so not all documents were simple to find. The were problems communicating that the deposit had been paid.
Reply Replied on 15 August 2018
I would like to take this opportunity in thanking you personally for completing a recent review on our Company via Feefo. Having read your comments I am pleased that your experience of dealing with us has been mostly positive. It is a shame that you have not had a similar experience with other agents in the past.
Christopher Dutton
Area Manager
Residential Lettings
All what I can say is excellent ❤️❤️❤️ 
Great people and service. Thank you for everything ❤️❤️❤️
Reply Replied on 15 August 2018
Miss Tinca
Thank you for your recent review. I know the lettings team at Havering will be grateful for your 5 star rating.

Christoper Dutton
Area Manager
Residential Lettings
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