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Don't just take our word for it!

We genuinely value the business which we receive from both landlords and tenants alike and always strive to deliver a consistently high level of service to all our customers.
Although we can demonstrate in a number of ways how we differ from our competitors, there is no better endorsement of our services and the staff we employ than from the clients themselves.

Customer Reviews

254 reviews
4.8
Service Rating
Returning renters 
I found Joe, Abby and Alice very professional, approachable and helpful.
 
Dealt with matter professionally and quickly
 
Very prompt, friendly and professional. Christine was absolutely fantastic and made us feel so reassured after we had a terrible experience with our previous letting agents.
Reply Replied on 12 June 2019
Dear Miss Garside. I just want to thank you personally for posting your review. It is really pleasing to read your comments especially in relation to Christine who I am sure will appreciateyour kind words. I will pass on yourmessage to her. Bernadette Barcham MARLA, Director Beresfords Lettings Division.
 
Very informative and quick to respond to emails. FCC Paragon were also quite helpful.
Reply Replied on 12 June 2019
Dear Mr Pope Thank you for your review I am pleased to read that you were happy with the service provided by our team at Brentwood. Bernadette Barcham MARLA, DirectorBeresfords Lettings Division.
Helpful and organised 
Very organised, reply to emails/calls quickly and easy to get in contact with!
Reply Replied on 12 June 2019
Thank you very much for taking the time to post your review on the service that you have recently received from our Brentwood lettings office. I am pleased to read that you have had a positive experience and the team will be really happy with your 5 star award. Bernadette Barcham MARLA, Director Beresfords Lettings Division
I was really impressed 
Excellent service, the staff were professional and ethical. I get a sense that their allegiance is not only to the Landlord, they are equally respectful and considerate of their tenants.
Reply Replied on 8 June 2019
Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team. Christopher Dutton Area Director Residential Manager
Contact us
Contact your local lettings branch