Don't just take our word for it!
We genuinely value the business which we receive from both landlords and tenants alike, and therefore Beresfords always strives to deliver a consistently high level of service to all of our customers.
Although we can demonstrate in a number of ways how we differ from our competitors, there is no better endorsement of our services and the staff we employ than from the clients themselves.
Great customer service from Kris, James and Gabby from the Chelmsford office when finding new tenants for my rental property, thank you so much.
Lynette Houghton - 16 November 2023
Gabby and Kris have been excellent to work with when renting out my property. I would definitely recommend them both, and Beresfords.
Anna Heath - 13 November 2023
I usually deal with Samantha Robinson and have found her to be helpful and courteous. She always rings back as soon as she can if she is unavailable and I've found her to be very approachable.
Cherry Winder - 31 October 2023
I just wanted to share my recent experiences with Karen Aylesbury. Karen has been great throughout the process and also answers my questions quickly and professionally.
Tom Leahy - 31 October 2023
Amazing service as always from the Billericay team. i have had the pleasure of them looking after my properties for many years - they are professional and friendly and give a service over and above that offered by other letting agents - thank you to Paul, Lynn and Alice.
Deborah Barnes - 18 October 2023
I have been a client with Beresfords from 2019 and must say I have always been more than impressed with how helpful, trustworthy and nice the staff there is. I would especially like to mention Debby, Alex, Jack and Joe! Amazing people who always will stretch an extra mile if needed to keep their clients happy and satisfied. Thank you very much, dear team. Will always recommend your service.
Irina - 16 October 2023
I've had some difficult tenants over the last 12 months. During that time Hannah has always gone above and beyond to try and resolve the issue. Hannah really cares about what she does and is always the first person I think of going to when I have a problem. Amazing Service.
Malcolm Bloom - 4 October 2023
Joleen is an efficient polite, and most importantly, proactive member of staff who kept me informed throughout the process.
Philip - 2 October 2023
David done a brilliant job renting our property out. We had tenants in the property for a long time before and it needed a lot of working doing, but David recommended some contractors who got it all sorted for us. Very happy with the service.
Roz - 30 September 2023
Joleen Parker has been polite, helpful and proactive in her dealings with us. She has kept us informed with ongoing maintenance issues so we are very happy up to now.
James - 27 September 2023
I am very happy with the service Beresfords offers. Any issues that have arisen have been resolved in a professional and friendly manner and I feel confident that my property is being well looked after.
Landlady - 27 September 2023
Again, impeccable service from Debby, Jack & Joe, and the entire Beresfords team! Excellent communication throughout the process of checking one tenant out and finding the new tenant. As a remote landlord, I can highly recommend Beresfords Braintree to manage your property. Overall, great job!
Ian Lewis - 23 September 2023
Samantha Robinson has been my Property Manager for the last 2-3 years. During this time she has been very professional dealing with issues quickly and going in depth to ensure that matters are resolved. Her passion and dedication has shown that she works seriously and devoted her working hours, going above and beyond what is required of her. This has been reflected in her dealings with Home Care Boiler Services Companies, showing good legal knowledge. She has been reliable and manages to get the job done, showing respect and politeness to all.
Anon - 22 September 2023
Excellent customer support from Beresfords. The staff are always responsive no matter what the issue is. Very pleased to have Beresfords as the Letting Agent.
Kalyanaraman - 21 September 2023
Samantha is such a credit to your company. She takes all the worry of being a landlord off my shoulders. She is quick to respond to any problems raised by the tenant and contacts me for permission to proceed. She then handles everything promptly and efficiently whilst keeping me fully updated on progress.
Jacqui Perry - 13 September 2023
Samantha has been my Property Manager for a while now and I have been very satisfied with the service she provides. I am fortunate to have great tenants but as with all properties, things happen which require attention. Samantha contacts me very promptly upon receiving contact from the tenants. She is very clear with the description and has provided options for me to choose in order to move forward. There have been a couple of water leaks, as well as the washing machine and water softener requiring replacement. The single point of contact is great for me with clear emails as I am based overseas out of time zone making verbal communication less convenient. Liaising with vendors both on the Beresfords approved list and some which I have chosen is never an issue. Timely appointments have been arranged between the vendors and tenants for services, certificates, repairs and replacements.
MW - 7 September 2023
I have been a landlord with Beresfords for around 18 months now. Very recently my tenant gave his notice and no sooner as this happened than Gabby Giedraite at the Chelmsford office was on it and found me a new tenant to replace the old one. The whole process has been faultless and so easy, I haven't really had to think about anything. The new tenant has now moved in and I am so happy with the speed, efficiency, expertise and communication. I also want to thank all the other members of staff that has made this, what could have been a stressful period, completely worry free.
Landlord - 1 September 2023
Alicia at Beresfords has been nothing but helpful for me. I had a few queries which I couldn't seem to solve with the Property Manager I normally deal with. I expressed this to Alicia and immediately took them under her wing. She kept in constant contact with me daily, by either phone or email and resolved the issue within the week. I couldn't recommend Alicia enough. Her attention and will do attitude is hard to find these days, you are a credit to your team Alicia Thank you so much. 😊😊😊
Kal - 1 September 2023
Vanessa dealt with the package of (mid tenancy) repairs in an efficient and well ordered manner, keeping all parties informed.
Glen - 31 August 2023
Very proactive in seeking a new tenancy for our rental property and a good spread of tenants were received very quickly. Once a tenant was selected the process to the property being let was smooth and communications were fluid.
David Farrow - 22 August 2023
I am a landlord and over the last year I have used Beresfords' fully managed service. It has been amazing, stress free ! I cannot rate them highly enough. Sophie in the maintenance department has been absolutely brilliant and all the contractors she uses are absolutely spot on. The whole team are just great, I would never not use fully managed through Beresfords again - worth every penny!
Anne Worley - 11 August 2023
I am a landlord for the given property and have been very happy with the services provided by Beresfords yet again. That is correct, I have been using them for the past 3 years and there has been no issues at all. We had an eventful year with changing from selling to letting as the market and the bank mortgage rates have not helped sellers to allow sales to go through successfully. Amy White in the Lettings team who has led this with her associates has been a superstar. She has allowed us to drive the conversations on what we wanted to do with the property at all times, given us guidance and finally after two false selling opportunities we let it, and we have tenants in the property now. Always believe that customer service is key and that is what Amy and Beresfords have provided my wife and myself. Thank you Amy and team.
Priyanku - 3 August 2023
Beresfords recently rented out a property for me. Service and advice was excellent.
Steve Marshall - 21 July 2023
Thanks to Sarah Hills for dealing with our recent tenancy renewal in a professional, friendly & helpful manner. Excellent Service.
Lisa - 18 July 2023
Just been dealing with Sarah Hills on a renewal of a tenancy where the tenant has been a little concerning. She remained professional and offered a few courses of action, allowing us to have reached a satisfactory way forward. Her communication on this was clear, concise and timely. She is a credit to your organisation.
Sail - 17 July 2023
I have been with Beresfords Brentwood for over 12 years and they have always been very meticulous, diligent and above all very efficient with the way they have dealt with all the activities regarding my property. I would have no problem recommending them as the very best to any prospective homeowner looking to rent their property.
David Amenu - 12 July 2023
The team at Beresfords have been great. After having a few problems with the tenant deciding not to leave the property when she should, they acted professionally to resolved the issues and were in constant communication.
Corrine Ingram - 3 July 2023
I put our apartment on with Beresfords’ for rent and within two weeks they found tenants and moved in with all credit checks done within this time. Superb service Karen, Charlie and the team were amazing…
BC Properties - 1 July 2023
I have just received excellent service from Vanessa following an issue with an ingress of water from a neighbouring flat. Vanessa ensured that we were all kept informed (liaising between five separate parties), of the issues and what course of action she had taken and used her initiative to progress the solution. Thank you Vanessa.
Nicola - 22 June 2023
Provided a quick and efficient service when I needed to rent out my house. Everything sorted in a couple of months. Costs were clear and communication was good. Would recommend.
Mark - 17 June 2023
We have 3 properties managed by Beresfords and the whole team is excellent. Vanessa Young and Eleanor Scott have been particularly helpful dealing with some issues on two of the properties and provide a great and responsive service.
Simon - 7 June 2023
Alicia has been my point of contact at Beresfords for several months. The service she provides is absolutely outstanding. She is on top of outstanding matters at all times and pursues them until they are satisfactorily concluded. As a landlord I have every confidence in Alicia. She keeps me and the tenant up-dated on a very regular basis regarding any issues that she is handling on our behalf. I find her incredibly responsive and I cannot recommend her highly enough (or thank her !)
Karen - 6 June 2023
Hannah took the trouble to contact us, when there is no immediate business reason. This kind of service, over a number of years, has retained our good opinion of Beresfords. Equally, when I needed the services of the sales department, Hannah referred me onwards, and Charlotte in Upminster contacted me almost before Hannah had finished talking to me. First class.
John B - 1 June 2023
Following a quarterly inspection, Jordan advised there were a number of maintenance issues requiring to be fixed. Initially Jordan had difficulty getting my tenant to respond to requests to arrange for a plumber to inspect and quote. Eventually they did, and Jordan provided me with the quote that I was happy with and made the necessary arrangements. The work was all completed in a timely manner with the cost deducted from this months rental income. I was very happy with the service Jordan provided.
Dean Taylor - 25 May 2023
Beresfords are a wonderful Estate Agency to work with. They recently rented out my property and I have been extremely impressed with their service. Lauren especially has been wonderful, keeping in contact with me regularly and providing great advice. She found some new tenants very quickly and her service has been very professional.
Verity Darbyshire - 25 May 2023
I recently used Beresfords to find a tenant for my rental property and I rate them really highly. They are always very responsive, thorough and offer great advice. After this great experience I won't hesitate to use them again, thanks to Paul and his team in Billericay.
Carole Street - 22 May 2023
Alicia keeps me well informed and is very prompt in dealing with issues and ensuring they are resolved. I feel assured my property is being maintained.
Jane - 17 May 2023
The staff at Beresfords (Colchester) have been efficient and courteous in on-boarding my first steps into the experience of becoming a landlord. They have patiently explained everything I need to know and I am looking forward to working with the team.
EMW - 16 May 2023
Once again, I am delighted to say that my business dealings with Beresfords have been a total professional experience. Some things don't change, which is great. On this occasion I was dealing with tenant contract renewals etc and I found Ms Sarah Hills to be the ultimate professional. Efficient, polite, knowledgeable, reliable, dependable, etc. I felt so confident in Sarah that I basically let her "get on with the business" that needed doing, knowing that she was working in my very best interests. Great, great work Sarah: Thank you.
Matthew Newman - 16 May 2023
Really great experience dealing with Paul on my recent letting. Extremely helpful and informative. The whole team at Beresfords are a pleasure to deal with.
Jim - 9 May 2023
I have used another other estate agents in Billericay, but I must say that Beresfords is head and shoulders above their competition. I have been dealing with Paul, Lynn, Cameron and Archie, I cannot fault the service they have provided, from making and responding to telephone calls/emails, to keep me fully updated and informed on the progress of everything to do with my property. I would 100% recommend choosing Beresfords before trying anyone else.
Ian - 26 April 2023
I cannot speak too highly of the service that I have received from Beresfords, especially Hannah and Alicia who have both been so efficient and quick to respond to any queries. I have found that being a landlord is not always easy, but they have both made things a lot less stressful!
Florence - 25 April 2023
As a long-term landlord with Beresfords Lettings I feel I must recommend my 'new' Property Managers. Both Peachies Deevy and Joleen Parker have fitted seamlessly into their positions and so far have served me well. Both ladies are positive, chirpy and efficient! Thank you ladies.
Veronica Cheese - 24 April 2023
Great service by the lettings team. They were quick and efficient in visiting me, answering my questions as this is the first let I have completed. They’ve always been available on the phone and got back to me as soon as they had the info I needed.
James - 21 April 2023
I was very impressed with the professionalism of the Beresfords letting team, in their search for a new tenant for my property. The thorough reference checks carried out were a credit to them, and I was reassured knowing that these had been most meticulous in finding a suitable tenant for for me. I would not hesitate to recommend Beresfords to anyone in the future..!
Susan Eversden - 18 April 2023
We have been very very satisfied with Beresfords managing our property whilst it was available for renting out. From the initial discussion when putting it on the rental market we have had excellent service from all the teams involved. They found us a very good tenant who paid on time throughout the six and a half years of his tenancy and left the property in very good condition. The teams were excellent in communicating with us all the way through - lettings, accounts, any property issues that were raised and dealing with them once we gave the go-ahead, twice yearly property reports with photo's, and finally the check-out person - Sarah - who dealt with any questions quickly. Full marks to everyone and many thanks for their efforts over the years.
Stephen Nicklin - 15 April 2023
I could not be happier with Alicia - she keeps me informed throughout any work that needs to be done and liaises with both myself and the tenant to make sure that things run smoothly with regular updates.
Vanessa Mathieson - 13 April 2023
Swift actions to get a tenant into my property. Kept updated throughout the process. Have continued to use beresfords for all of my flats and will carry on. Albert kept the momentum going when getting viewings booked in, he was keen and encouraging for all involved. Holly kept in consistent contact with updates and answered any questions throughout quickly and in detail.
Sarah Mead - 2 April 2023
Gabby and the rest of the team were really helpful and efficient in securing a really good tenant quickly. As a first time landlord, I couldn’t have asked for more.
Julia Kwazebart - 1 April 2023
Beresfords have been very helpful in assisting me in letting out my property for the first time. In particular Gabby has gone above and beyond to help get things ready for the new tenants - thank you Beresfords for your help!
Mark Evans - 31 March 2023
All the staff that I dealt with from one tenant moving out, to another moving in were all very professional and helpful, that made it easy for me.
Paul Canham - 25 March 2023
Beresfords Lettings in Brentwood have been my Lettings Agent for 20 years plus. The staff are professional and personable.I have no hesitation whatsoever in recommending them as a first class Lettings Agent, as they continue to provide a consistent, diligent and professional 10* service.
Debbie Caccs - 10 March 2023
I have used Beresfords at Brentwood for many years since I first let out my family home when I needed somewhere smaller. They have always been helpful friendly and efficient and have found me nice tenants promptly. Thankyou Adam and the Beresfords Brentwood team
Zola Hurst - 9 March 2023
My lettings contact, Archie Douglas provided a very proficient service whilst dealing with a recent tenancy issue. He worked with excellent diligence and rapidly resolved the matter in hand. I was very impressed at his level of professionalism and teamwork. I would like to add that the tenancy issue was not at fault of Beresfords Lettings. Thank you for a great job !
Deborah Michelle Caccavale - 6 March 2023
Excellent service provided, highly recommended Estate Agent, do not scrimp out and go down the Purple Bricks route. The attention to detail and care provided by the team make it all completely worth it, not only do they help you achieve your asking price, they often help you obtain more! The management for Landlords is also excellent, any Landlords looking for worry free tenants that are vetted and checked thoroughl,y then do not look anywhere else. Karen and Hannah in this team are exceptional and go the extra mile to make everything seamless and make sure you're happy, duly checking in too, which truly makes you feel valued and is certainly something we have not felt elsewhere.
Kirk - 1 March 2023
From the start the guys at Beresfords have been very professional and helpful. I went into the experience not knowing anything about being a landlord but they’ve be really proactive, have given me loads of tips and been on hand at all times. Couldn’t recommend enough and thank you for everything you’ve done to help, Tessa and Dominique.
Lauren - 26 February 2023
Beresfords have managed my property since 2015. I have always had courteous, efficient service I can trust.
Christine Cook - 25 February 2023
Beresfords Lettings in Brentwood have been my Lettings Agent for 20 years plus. The staff are Professional and Personable. I have no hesitation whatsoever in recommending them as a first class Lettings Agent, as they continue to provide a consistent diligent and professional 10* service.
Debbie Caccs - 22 February 2023
Paul Tuck has been a principal contact of ours at Brentwood Lettings for nearly 10 years. Throughout that time we have found him to possess the perfect combination of professionalism, efficiency, empathy and friendliness. He has an extremely personable nature and a phenomenal memory. His problem-solving is second-to-none and we cannot rate him too highly.
Anon - 22 February 2023
All the staff at Beresfords have been excellent. They are highly professional and efficient. They are experts in their field. As a buy-to-let landlord, I would recommend them 100%
Sue Hillman - 17 February 2023
I naturally have very high expectations and I have to say that Beresfords consistently exceeded them. Our property, unexpectedly came up for renewal in November and I was incredibly concerned about the prospect of finding a new tenant with it being so close to Christmas. I spoke to Karen and she was absolutely fabulous. She reassured me, took control and skilfully guided us through the process. The entire team is simply superb, from Karen, Lauren M, Christopher, Lauren J, Abby and Leanne. They have a real sense of urgency and empathy, resulting in us securing new tenants in November. Each of them epitomise, efficiency, professionalism and tenacity. They continuously kept us up to speed on progress made and went beyond expectations. They work tirelessly hard to do the best for both tenant and landlord. An absolute joy to work with alongside a great outcome for landlord/tenant!
Denise - 15 February 2023
An exceptional team at Beresfords (Upminster & Brentwood)! They perfectly balance great customer service with a focus on doing the right thing for the tenant and landlord. Experts in their field who make the whole experience, simple and almost stress-free. The central team is brilliant too. Always on hand to answer a question or provide some advice. They take such a pride in each tenant that they place and the work that they do. I always use them and they deliver every time!
Des - 14 February 2023
We are very happy for the support and professionalism. Excellent customer service . Kris Murrells guided us every step of the way. Mr Murrells provided us with confidence they would get the job done and they did ! He has great knowledge of the market. We would recommend him to my friends.
Liliya - 10 February 2023
I always feel that the team are professional with a wealth of expertise and experience at their disposal. They act quickly and efficiently and communicate promptly.
Pamela - 26 January 2023
An efficient and friendly company and professional in what they do. They rented out my new flat in less than a month after I purchased it.
Richard Baker - 19 January 2023
It's been good working with Cameron who explained to me how letting with Beresfords works. He was very clear about everything every step of the way.
David Edwards - 15 January 2023
I found Beresfords very professional in finding me the perfect renter for my new build home. I would totally recommend them and their expert staff.
Eileen Lane - 16 December 2022
We have used Beresfords Lettings Agents for many years now and we have been very happy with the service they provide. We usually deal with either Lynn Ray or Lauren Wilson and have found them both to be very helpful and professional.
C - 16 December 2022
I have been using Beresfords lettings in Colchester since 2019 and have found them to be extremely helpful and eager to resolve any issues that may arise along the way fairly and quickly. They have always made sure that as a landlord I am fully compliant with the legal requirements which is very important. As an aside in between a change of tenants they arranged for my property to be professionally cleaned ….I was so impressed, the entire property including oven, carpet, paintwork, cupboards, drawers, bathrooms were left beautifully clean….everything looked new again. I would definitely recommend the cleaning team that Beresford use.
Glynis Dixon - 5 December 2022
We are on our second round of tenants through Beresfords now and they have been nothing but assistive. Really great service.
Kieron Davey - 2 December 2022
Kept up to date with information. Everything dealt with quickly and went smoothly.
Emma Burg - 23 November 2022
Really appreciate the team who have managed my let. There is good communication and they are very efficient in resolving any issues. Very happy with the service I receive.
James - 18 November 2022
Very professional dealt with and helpful with ongoing proceedings whilst gaining a tenant for my property. Contact made during the whole process to give all information.
Yvonne - 8 November 2022
We use Beresfords to manage our let property. They’re a friendly and professional team. We can always get in touch with the right person when we need to and there’s good general communication. It’s a relief to know that they keep us updated on all our responsibilities as landlords and I feel they have always acted as fair and honest intermediaries between us and our tenants.
Mam Abear - 27 October 2022
To start with Bareford's did not manage my property. On a recommendation, I spoke to Dominique who offered impartial advice (no hard sell). Dominique advised and supported to enable my property to re-enter the rental market after receiving disappointing service from a previous letting agent. Very pleased to say the property is now being rented under the management of Beresfords. Thank you, Dominique.
Christine Darby - 20 October 2022
A great professional approach to letting our property. We were given sound advice concerning the repair and maintenance of our BTL property. Our apartment was on the market and let to suitable tenants within days. We are very pleased to know Beresfords are now managing our property.
Sylvia - 18 October 2022
Without miming words, Beresfords gave a standard service beyond my expectations and I'm glad I had my rent with them.
Abey Mahamud - 17 October 2022
Was a pleasure meeting Chris. He has a very friendly way about him and you instantly feel comfortable. Chris took the time to explain potentially what type of buyers might be interested in my property and was realistic at the same time. I really appreciate this as most estate agents tell you what they think they want to hear. Based on Chris, if I choose to sell - Beresford would be who I choose.
Charlotte - 8 October 2022
I have used Beresfords when I have rented out my property. They are efficient, knowledgeable and friendly. They seem to have very good contractors they can call in at short notice. All in all, it’s a very reliable service that gives freedom and peace of mind.
Anne Worley - 6 October 2022
I rent a property that the Tennant was interested to purchase, Charlotte took charge and valued the property for us, unfortunately the Tennant couldn't afford the estimated valuation, but Charlotte went on to sell the property for a very close figure to her estimate. Great sales team that seems to work well together and kept us upto date with thoughts, opinions and what was going on.
John & Jill Thorn - 4 October 2022
Just like to say what a fantastic job Dominique at Colchester lettings undertook with a transfer of lettings following a release of a tenant from my property who could no longer afford the rent. She worked very hard to negotiate a seamless exit and to install new tenants.
Susan - 27 September 2022
I had called Sarah regarding an issue with our hob. Sarah contacted to landlord and hob specialists to arrange for a replacement. She updated any progress on time and was readily available on email or phone. Her interaction was very professional. Thanks.
Arvind Rajendranath - 26 September 2022
Beresfords have managed my rental property for the last 9 years. During that time, I've never interacted with anyone better than Sarah. Her integrity and persistence has helped to resolve difficult maintenance issues.
Ivan Davies - 23 September 2022
The team always make being a landlord easy. They are super efficient, professional and very friendly. They make the whole process of onboarding new tenants very simple.
Caroline Bedford - 20 September 2022
As usual Beresfords in Braintree provided an efficient, professional and friendly service. In addition to quickly finding new tenants, they also arranged maintenance which was needed on the property. This was carried out quickly & to a high standard....
Mark - 11 September 2022
Beresford was used to find a suitable tenant for my property, the experience was great from start to end, highly recommended and would use again, communication was always maintained throughout and never anything they didn’t know or couldn’t resolve and willing to go further than most companies!
Miss Begum - 8 September 2022
Super friendly and efficient. Took time to understand our needs and assess requirements. Lauren kept us informed. Karen was great with advice when needed and Cameron helped with tenant communication regarding a last minute issue. Very pleased with service.
Rayna - 2 September 2022
In line with my past experiences, Beresfords have been extremely helpful. As a Landlord, I found Danny to be very professional and dealt promptly with all my communications. I would strongly recommend the services of Beresfords.
Maria Line Pallett - 26 August 2022
The Team have been very helpful, due to their knowledge, thoughout the letting process. The Management Team in paricular Jordan has been very pro-active on our behalf when there was a leak from the apartment above,
Mike - 22 August 2022
I wouldn't hesitate to recommend the lettings team at Beresfords Billericay branch, their service has been exceptional over the last five years. The whole management service from finding tenants, dealing with any issues that arose, keeping me updated, giving advice where needed, to the check-out have all been dealt with efficiently and professionally. My thanks to Lauren, Kate and Lynn you've all been amazing.
Nikki Wilson - 17 August 2022
We have used Beresfords Lettings now for around 16 years. We have found them to be efficient and keep us informed of any new problems. Also keep us up to date with progress on fixing them. Thank you Beresfords
Peter Robin Radford - 25 July 2022
When I bought a New Build House the first person I contacted was Lauren Wilson Manager of Letting of Beresfords in Billericay. I found Lauren very professional an easy to work with. Lauren found a suitable renter for me very quickly. I would totally recommend Lauren and her team Lynn Ray and Christine Sorrell again. A big thank you Eileen Lane
Elaine Lane - 18 July 2022
Abby and Tom Amazing communication from start to finish. Tom with the booking and viewings and Abby with regards to paperwork and communication from tenant to myself. Everything ran smoothly from start to finish. Many thanks.
Mary Reeve - 11 July 2022.
As a landlord who uses their fully managed letting service and the service to find a tenant I can only recommend them. They manage the whole process with ease and clarity. I feel like I am in safe hands!
A landord - 8 July 2022
As a first time landlord having decided to fully refurbish my late father's flat in Upminster I was a little nervous about surrounding myself with the right team to market the property and find the best tenant and to take care of managing the property going forward. I am very happy to say after reading some of the reviews on here I decided to visit the office in person. After meeting Lizzie, Lauren, Cameron and Karen and talking through my requirements and concerns it was clear to me that they worked as a very efficient team to support me as a Landlord and also importantly to look after the interests of the tenant. My experience to date now that the property has been let and is under management has been excellent and nothing has been too much trouble for them. I am very happy to recommend Beresfords Upminster. Keep up the good work! Thank You!!!
Stephen Slater - 30 June 2022.
Very professional and courteous staff. Kept up to date with everything and service carried out to high standard. I am delighted with the results and the excellent friendly customer service. I must thank Debbie and Ana for their exceptional care, also for giving me a good clear and honest advice. I highly recommend this estate agent.
Florisa - 27 June 2022.
PERFECT – TAKES THE HASSLE OUT OF LETTING PROPERTY. Alice is just fabulous, provides a seamless end-to-end service and preempts the needs of both landlords and tenants. Extensive knowledge of the area and the ever-changing rental regulations removing any ambiguity from the process. Extremely responsive and always goes over and above on any request. I wouldn’t use anyone else.
Hi, We've had some great service from Beresfords. The finding of a tenant did take longer than I was hoping but part of that was due to some negative info which Beresfords found on some of the potential tenants who had viewed the apartment. So were hoping that it should be plain sailing going forward. A special shout out to Karen and Hannah for the great communications from them. Thanks again.
Mike M - 18 June 2022.
Vanessa ensured she followed up the tradesperson required to fix a dripping tap. She kept me informed of the outcome and the cost.
Linda - 13 June 2022.
As a relatively new landlord I chose Beresfords because of their experience in the area and willingness to help. They’re also very quick to respond to any issues concerning the property.
Michael 10 June 2022.
Tessa and the team in lettings have been nothing but a joy to work with for the last 12 months. This was my first buy to let property and Tessa took her time, explaining everything to me clearly and concisely, avoiding all the pitfalls and helping me every step of the way, the fully managed service meant i never had to worry about the tenant in my property, who was checked and referenced before entering and was put in constant contact if any issues arose. I cant thank Tessa, Sarah, Dominique and the rest of the team enough for their hard work and service.
Thom Hutchinson - 7 June 2022
h4>I am a landlord who needed my property in Colchester overhauled fairly extensively before being put on the letting market. I was not in a position to do this myself. Fortunately Tessa and her team at Beresfords in Colchester took the whole problem off my hands and did a great and speedy job getting the property refurbished and back on the market. Tessa marketed the property and achieved a high quality tenant within a couple of weeks. It is now rented out on a 1 year contract. Tessa and her team have been very polite and responsive throughout and I am very happy with Beresfords Colchester's service in all this.
Robert - 29 May 2022.
As a first time landlord, I have found Karen and her Team at Beresfords Lettings Upminster to be thoroughly professional throughout the whole process from marketing through to managing my Tenants.I would not hesitate to recommend them..
Rob - 23 May 2022
Cameron Cruiks has been brilliant from the moment I first contacted him to enquire about letting my property through Beresfords. He's been thorough, on the ball and professional throughout the process and I at last have peace of mind that the property is being managed well. Highly recommended..
Tareq Ali - 17 May 2022.
As landlords of a flat we have used the services of Beresford's Lettings on and off since 2008. They provide an excellent service - sourcing suitable tenants, check-ins and out, regular inspections of our flat, prompt payment of rent to our account and good maintenance service for any issues which sometimes arise during a tenancy. Very friendly staff. I would definitely recommend Beresford's Lettings.
Sue Ballinger - 14 May 2022
We found Danny and the team to be very professional, highly competent, informative and engaging. It’s absolutely essential to provide information and communicate throughout the process and that was the case with Danny. Everything he promised was provided in a timely manner. Extremely happy with the service provided by the lettings team. He went above and beyond with his service delivery.
Rick and Jane - 12 May 2022.
Always a pleasure to see Sarah she is lovely. Great listener, patient and very understanding. I know she has taken lots of pictures and will go above and beyond to help fix my leaky taps and water pressure issues x.
Tina - 6 May 2022.
Beresfords are usually very quick to respond to any issues arising at my rental property and I feel confident instructing them to engage contractors.
Anne - 29 April 2022.
Great tenacity by Jessica Reed in chasing British Gas to fix a boiler issue that had left my tenant without heating and water. My review for British Gas will be zero stars as without Jessica’s persistence I believe I would have an angry tenant by now and still no resolution. Thank you Jessica..
Keith - 27 April 2022.
We had difficulty in finding a suitable tenant to take up our property at 2, Brick Kiln Lane, Great Horkesley. The property is old but in immaculate condition. It only suits certain tenants as it is not up to date with all the amenities. It is accessible to Colchester, Hospital, North Station and has an excellent bus service. Gabby Giedraite was the agent working for Beresfords in Colchester. She conducted the viewing and advising the clients of all the advantages of the above property. She was polite and approachable to us the homeowners and we thank her for all her hard work in finding us a tenant. All staff at the Colchester office have been excellent. Well done Beresfords Colchester.
Valerie - 25 April 2022.
It was a pleasure to deal with Sophie with the on going problems i had with the water leaking into my property. She is very professional and proactive, i was kept up to date through the whole process. The apartment has been managed by Beresfords for years and any problems that have arisen have been dealt with very professionally. Thank you so very much Sophie, your help in this was very much appreciated by myself. xx
Lydia Draper - 20 April 2022.
I have been using the services of Beresfords to manage a couple of rental properties since 2016. Throughout my association with them they have always proven themselves to be on top of their game. Their staff are always helpful and supportive when issues arise; I would particularly like to mention Abby Johnson, their Senior Lettings Progressor, who is always happy to go the extra mile to assist.
DN - 1 April 2022.
I had a very awkward tenant who wanted to vacate at short notice without payment - Karen EW was very knowledgeable and ensured that the matter was resolved without having to litigate. Furthermore she went to extraordinary lengths to help me secure a new tenant. Beresfords have acted for me for over ten years and I cant see why i would consider any other agent..
Mr. P - 30 March 2022.
Have used Beresfords as a letting agent and very happy with the service they provide . Would recommend . Staff are helpful, empathetic and professional . Lynn just called to see if everything was ok without an actual reason to need to call . Makes a nice change from having to chase other companies .
Justine - 28 March 2022.
Yet another very positive experience of Beresford 's Letting. All staff were experienced as very friendly and helpful. They were always ready to answer and questions or queries. Were very prompt with the paperwork. Would definitely recommend them.
Claire Davis - 22 March 2022.
I was very impressed with the efficient and professional manner of the letting team at Beresford in the obtaining of a new tenant with such speed for my flat, the handling of the tenancy documentation, and the inspections carried out on my flat. I was kept informed by your colleagues of the progress of the tenancy arrangements on a very regular and friendly basis. Beresford fully deserve their 5 star rating.
John Gibson - 14 March 2022
I have used Beresfords as my Lettings Agents for a number of years to manage my mothers house as a rental income to support care costs. I have found their staff to be knowledgeable, regarding legislation the market value, and understanding of the needs of landlords. Also as a buffer between tent and landlord when needed..
Mark Weddell - 1 March 2022.
I have been a client of Beresfords for over twenty years and have always found them to be very cooperative and to be very thorough in looking after my interests as a landlord. I have no hesitation to recommend Beresfords as Managing Agents for landlords.
john Mastrandreas - 28 February 2022.
Excellent service managers, regular updates about the property. Efficient, clear communications, and effective tenant transitions. Excellent accounts, invoicing and a fantastic team throughout.
Fiona Pitelen - 21 February 2022.
Very customer friendly service. Very pleased to deal with the letting office in Beresfords. Happy as a landlord and hope that we continue to receive this excellent service and support.
Kalyanaraman - 19 February 2022.
I didn't have a clue what I was doing as a landlord, and Debby and the team at beresfords were very helpful and efficient throughout the entire process, many thanks!
Matthew - 13 February 2022
In trying to rent out my property with a local agent no tenant was secured for several months, that too when the agents themselves were quite unhelpful and non proactive in every day communications and willing to accept any type of tenant, whilst also trying to unnecessarily reduce the monthly rent. In contrast, Beresfords swiftly put the house on the market and were able to secure a long term rental with the ideal tenants at the right price. His positive manner and enthusiasm were immediately apparent and just wonderful to see, not least as it was a total contrast to the local agents. On one of the brochures I received from Beresfords there was a picture of a lady relaxing entitled “Relax…with our stress free service for landlords” and after my experiences since 2008 I thought it was fiction! I can honestly say my son told me the other day when we were speaking about Beresfords that “it is just like the lady on the brochure now since they rented out our house”. One additional point to note - the other local agents always charged me more than expected for the most basic of maintenance issues (gas, electrical etc), but I’ve noticed with Beresfords that the costs are far more reasonable and inline with market prices (e.g, annual gas safety inspection), which also demonstrates that they look after their landlords. Having rentals since 2008, I can honestly say I’ve never dealt with better lettings agent than Beresfords. I am now moving my other rentals to them.
Dr. R JM - 4 February 2022.
As a landlord I would recommend Danny and the lettings team at the Chelmsford branch who persevere to find the right tenants.
Ann Ashworth - 3 February 2022
As a fairly long-term landlord with Beresfords Lettings I feel I must recommend my 'new' Property Manager. Having taken over the post relatively recently, Tracey Payne has acclimatised herself extremely swiftly in the management of maintenance and repairs of my properties. She has proved herself increasingly knowledgeable and in my experience goes over and above her duties. Well done Tracey Payne: you are a valuable asset to myself as well as to Beresfords. Huge thanks go to you.
Veronica Cheese - 28 January 2022
As a first time landlord I have found Karen and her team to be very professional,prompt and accommodating with all issues I have raised.
Rob - 27 January 2022.
Jess is a real calm and caring individual. She works collaboratively with me as a landlord whilst also caring for my tenant. She is efficient, polite and professional and has a can do and positive attitude. She is a pleasure to work with and an asset to beresfords.
Vijay Shapribhan - 27 January 2022.
Dealing with the lettings department is easy, painless and a pleasure. Very reassuring for a newbie landlord.
Lesley Hufnagel - 14 January 2022
I have been a landlord with Beresford's Billericay office since 2002 and have always found Lauren & her team (Lynn Ray in particular) highly professional while delivering good quality tenants quickly & efficiently. I have had only one issue since 2002 which was resolved quickly and to my satisfaction and I believe I have established a very good working relationship with Beresford's and they always at the end of the phone on the few occasions that I have needed sound advice and a professional opinion.
Lee Cole - 30 December 2021
I have only dealt with Kate in the end part of my move from a rented property that was becoming a difficult situation as soon as Kate stepped in she took all of the stress away she was extremely helpful, polite and a pleasure to deal with and turned what was becoming a stressful situation in to a positive ending. Kate was very approachable and contactable I never had to wait for a response she dealt with my questions quickly and efficiently. I would highly recommend Kate if you deal with Beresfords. I am very pleased I could leave my dealings with Beresfords on a good a note and that was through Kate's helpful and caring attitude towards myself as a tenant and I am very grateful for her help.
Sophia - 20 December 2021.
Fantastic service received from everyone I have dealt with at Beresfords. They are proactive and will do everything they can do to ensure a smooth and rapid sales process. Their communication is great and they respond to queries quickly, even late into the evenings. I would definatly recommend them!
Sophie - 25 November 2021
I Have been dealing with Beresfords for many years & always found all the team very helpful knowledgeable & professional nothing too much trouble will continue to use their services for many more years
Ann Hulbert - 13 November 2021
Excellent service from Chris and the team
Ms Bell - 06 November 2021
Beresfords have recently help me to let a property. I have been in communication with Christine and Rebecca and they were both absolutely amazing help throughout the whole process! Rebecca has such great energy and made me even more excited with how genuinely happy she sounded when ringing to tell me I had got the house! They kept me up to date throughout the whole thing, quickly sorted out and issues that occurred and were quick at replying!
Rosie Bates - 29 October 2021.
Amazing customer service as always, when ever we need help with any property maintenance all members of of the team do their up most to make sure the issue is resolved ASAP.
Jade - 29 October 2021.
From start to finish the team at Beresfords was extremely helpful and helped us move into the new property within the shortest time possible. Special thanks to Cameron, who goes the extra mile for his customers.
Mi G - 17 October 2021
We were very pleased with all services Letting Debby and her team. Sales in progress at this moment Laura and team. All the best Mick Lee and family.
Michael Lee - 05 October 2021
Very impressed by the quality of service at Beresfords in Maldon. Such charming staff, from Alice who introduced us to our property and impressed us with her local knowledge, to Christine who was so efficient and proactive and kept us updated almost daily.
Beresfords Customer - 25 June 2021
The selling of my mothers property went smoothly from start to finish, a few last minute issues but all dealt with quickly
Elaine - 21 June 2021.
Super friendly, super fast to come back to you and knowledgeable, everything you need from an estate agent!
Mr D M J Bradshaw - 28 May 2021
Great service, would be more than happy to recommend them as they rang weekly to keep everyone updated.
Beresfords Customer - 24 May 2021
Always super friendly and super efficient! I have dealt with Beresfords for all my housing needs over the years, selling and now letting and they have always managed to beat their competitors in how they operate, genuine down to earth people who are honest and fair with valuations which results in a quicker sale to the right buyer. I've recently had the pleasure of letting a property through Beresford's and it was super quick and stress free!
Tracy - 27 April 2021.
Very quick at coming out and valuing the flat, they were realistic about our prospects and the price and kept us updated on what they were doing to sell the flat. Friendly and professional throughout
Mr and Mrs Sheppard - 16 March 2021