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Don't just take our word for it

Customer Reviews

1789 reviews
4.8
Service Rating
Very good service 
Service
Reply Replied on 8 October 2018
Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Billericay.
Christopher Dutton
Area Manager
Residential Manager
Top job very pleased with the service our contact was brilliant 
Nothing was to much trouble and politeness all the way very impressive
Reply Replied on 15 December 2018
Thank you for the review regarding your recent purchase via our Brentwood branch and I'm delighted to hear you have been happy with the service. I hope you will be happy to use us again in the future.Carl Gable - Area Director
great help thanks 
Friendly service always helpful and keeping us informed
Reply Replied on 8 October 2018
Mrs Knight
Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Havering.

Christopher Dutton
Area Manager
Residential Manager
 
This is the second time we've dealt with Beresfords having bought our house through them 9 years ago. We were happy with their service in selling our house and would recommend them.
Reply Replied on 15 December 2018
Thank you for your feedback and for choosing Beresfords for the second time. I'm glad to hear you would be happy to recommend us and hope you will be very happy in your new home.Carl Gable - Area Director
Best Service ever! 
I thought the entire process was quite swift and straight to the point. no hanging about. I needed to rent a property and within a short period of time, I explained my situation to them and they jumped on it and made everything happen within a week. Everything was handled in a very professional manner, from the viewing to the referencing, and the documentation. I've dealt with other housing agents in the past but this for sure was top notch! The landlord was also amazing because he kept to his word and went beyond expectation in certain aspects. Staff at Beresford were all very friendly and helpful and I felt like I could talk to just about anyone not just my case handler.
Reply Replied on 8 October 2018
Mrs Achero

I just wanted to thank you for taking the time to complete a review via Feefo following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff, and I know they will be grateful for your 5 star rating.
Christopher Dutton
Area Manager
Residential Lettings
Reducing the stress of moving 
The property has taken sometime to sell and Beresfords have pursed the sale and have taken the time to ensure the sale has been concluded, which on occasions has proved difficult due to other parties! In addition to the sale they have help to secure the purchase of a property which they successfully managed to a satisfactory conclusion. Moving is a stressful time but Beresfords and there staff help to reduce the stress by managing both transactions under challenging circumstances.
Reply Replied on 4 October 2018
I am so glad that we were able to help in what were clearly difficult circumstances on occasions. Thank you for your feedback.Terry Holmes fnaea
Director