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Customer Reviews

1912 reviews
Service Rating
Very good service 
Very professsional service, all staff involved helpful and pleasant
Reply Replied on 19 February 2019
Dear Mr & Mrs French,

I just wanted to respond to your review to thank you for taking the time to give your feedback. I am sure that the team will be very happy with your comments and 5 star award.

Bernadette Barcham MARLA, Director Beresfords Lettings Division.
I would like to thank both branches of Beresfords that dealt with our house sale and purchase. We found Callum at Gidea park branch especially helpfull and professional and We would highly recommend any one thinking of moving to use there services. Also Steven rout from Ingatestone branch was very professional, friendly and helpful. Thank you to all for your patience and help especially when moving home can be a stressful time .
Reply Replied on 23 February 2019
Thank you for taking the time to leave the excellent review regarding your recent sale and purchase through our Gidea Park and Ingatestone offices. I hope the move goes well and you are happy in your new home.

Carl Gable - Area Director
Professional service 
Very friendly and professional. Always kept upto date. Would highly recommend
Reply Replied on 23 February 2019
Thank you for your kind comments regarding our team at Shenfield which are much appreciated.

Carlo Gable - Area Director
Consistently professional. 
Beresfords were consistently professional with the hole process, especially in the conveyancing stage where they checked the progress each week. This is important as sale can often fall though during this stage. Thanks Paul and team with special thanks to Steven who went the extra mile. Paul.
Reply Replied on 23 February 2019
Thank you for the excellent feedback relating to our Ingatestone office and in particular Paul and Steven. Customer care is very important to Beresfords and ensuring we regularly chase the sale during the conveyancing process is key to a smooth transaction.

Carl Gable - Area Director
Professional, helpful, easy. 
No issues arose nothing posed a problem.
Reply Replied on 7 March 2019
I just wanted to thank you for taking the time to complete a review via Feefo following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff, and I know they will be grateful for your 5 star rating.

Christopher Dutton
Area Manager
Residential Lettings
Reliable Agent 
Cameron Eades was a very knowledgeable agent who gave us a first class service. He kept in regular contact with us answering all questions, his manner in both on our first initial meeting and thenafter was of a very keen and respectful representative of the company a great asset to your establishment.
Reply Replied on 21 February 2019
Thank you very much for taking the time to share your positive experience of Beresfords, it is much appreciated.
Terry Holmes fnaea