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Customer Reviews

1910 reviews
4.8
Service Rating
Berefords does the business 
Made appointments on time were very helpful and most important made the sale in difficult circumstances.
Reply Replied on 11 June 2020
Dear Mr Curry, Many thanks for the 5 star award for the team at our Brentwood office. Your sale would have been in very capable hands during these challenging times.With many years of experience,they will do all possible to ensure a transaction goes through smoothly, keeping all parties updated throughout the process. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
Beresfords letting agency 
I am totally new to being a landlord and was daunted by the prospect, but Alice handled everything efficiently and she even managed to find tenants in the height of the lockdown!! She gets an A* from me!!
Reply Replied on 29 May 2020
Thank you for such a positive review in regards to your recent dealings with our lettings department at Maldon and especially Alice. It is great to read such a nice review. Alice will be really pleased. Please stay safe Christopher Dutton Area Director Residential Lettings
Hiya Christopher, just to say thanks for the comments regarding my review Best wishes John John Hawkins
Excellent service 
We found the service offered to us by Beresfords (and Wendy Ellis in particular) to be excellent. From the outset Wendy took a genuine interest in what our criteria was and worked tirelessly in finding us the right property. She helped to navigate us through a complicated sales process (there were a number of issues that needed to be dealt with tactfully) from beginning to end. We couldn’t be more pleased with Wendy and have nothing negative to say.
Reply Replied on 5 June 2020
Dear Mr Silverman and Mrs Pallas, Thank you very much for taking the time to award Wendy and the team at our Shenfield office with 5 stars. Wendy works extremely hard to ensure she is delivering the best possible customer service, from the first point of contact through to exchange and completion. She will very much appreciate your kind comments and look forward to assisting you in the future. Alison Horsley, Customer Service Manager.
Would recommend. 
Great service, easy to deal with and very helpful.
Reply Replied on 5 June 2020
Many thanks for the 5 star award and positive comments for our Brentwood office. The team are committed to delivering the best possible customer service and will really appreciate you sharing your experience. We look forward to assisting you again in the future.Alison Horsley, Customer Service Manager.
With us every step! Great service 
Brilliant from start to finish. James Westbrook was there for us every step of the way. Nothing was too much trouble and he helped us through all aspects, even when tricky situations turned up. We would say he went above and beyond. Beresfords wasn’t our First estate agents but we wished they were! They were excellent - especially James Westbrook 👍
Reply Replied on 5 June 2020
Thank you very much for taking the time to post your 5 star award for James and the team at our Chelmsford office. James is focused on delivering the best possible customer care and will do everything within his power to ensure a transaction goes through, keeping all parties updated throughout the process. He will very much appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
 
Excellent! Especially during the lock down. They carried on professionally, responded to emails propmptly and maintained social distancing guidelines.
Reply Replied on 20 May 2020
Thank you for taking the time to post your review on the service you have received from our lettings team in Witham. It is very important that our clients feel safe when having to move in this difficult period. We have in place very strict social distancing guidelines to protect our staff and clients alike. Bernadette Barcham MARLA, Director Beresfords Lettings Division.