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Don't just take our word for it

Customer Reviews

1962 reviews
4.8
Service Rating
 
BEreafords have never let me down in any of my dealings. They are dependable.Billericay
Reply Replied on 13 July 2017
Mr Goodman

I appreciate you taking the time to leave your feedback and am pleased that you have been happy with the level of service provided to you by my lettings team in Billericay.

Steven Bond Managing Director Residential Lettings
Very swift service !! 
Tenant found within a couple of days. also arranged for property to be refreshed and repaired before re letting.
Reply Replied on 13 July 2017
Thank you for taking the time to provide your review. I'm pleased that you have been happy with the level of service provided by our lettings team in Braintree and its great that you gave them a 5 star rating.

Steven Bond Managing Director Residential Lettings
A Proffessional team that listened to my instruction and delivered. 
Having used Beresfords Letting department three times now, i am really pleased with the way that each time they listened to my instruction and found tenents matching my exact request. For me it's about finding the right tenant even if it takes a little longer, however it didn't, they filled my vacancy within a week each time.
Reply Replied on 13 July 2017
Mr & Mrs Henderson

Many thanks for providing your feedback. I'm pleased that you have been happy with the level of service provided by our lettings team in Chelmsford. It's great that you have now used us on three separate occasions. We always listen to the needs of each and every one of our customers as everyone has different requirements. I'm also glad that you have been pleased with the quality of the tenants we sourced. We are very selective and make sure any potential tenants go through comprehensive referencing and credit checks before being accepted as suitable. Finally can I thank you for all the business you have, and continue to provide to us.

Steven Bond Managing Director Residential Lettings
Excellent Service From Linda Sullivan & Beresfords Hornchurch 
My husband, daughter & I have just been through what is considered to be one of life's most stressful occasions and lived to tell the tale!! When we first thought about moving from our family home of 15 years it was such a daunting prospect and an incredibly hard decision to make. This was made easier by the friendly team at Hornchurch. When undertaking something so life changing it's imperative to have the right people behind you supporting you. This is exactly what we received from day one from Beresfords Hornchurch and we very much appreciate it. I have to mention one person in particular, Linda Sullivan who was instrumental in ensuring things ran smoothly and efficiently. She worked tirelessly to get viewers round, at times accompanying them and expertly selling our house to them. Even when we went off on holiday for a fortnight to Costa Rica, Linda was in communication with us getting viewers through our door and negotiating offers. I'm not sure how many other estate agents would go to these lengths when their clients are abroad but I really felt she went out on a limb. Her expert negotiation skills ultimately resulted in a sale. Linda was a calm, rational voice on the end of the phone when it was needed. I found her to be extremely accommodating and absolutely nothing was too much trouble. I honestly felt I could ask her the silliest of questions and if she didn't know the answer (which was rare!) she'd endeavour to find out. As our sale and purchase progressed and time started to tick by, there were many occasions when I needed explanations or answers. When the sales progressor was unavailable I turned to Linda once again. During the most stressful times of the move Linda was friendly, reassuring and supportive whilst remaining professional. In today's society people are very quick to give negative feedback so I felt compelled to praise Linda's hard work together with the team at Beresfords Hornchurch. Thank you for a job well done
Fantastic service 
Fantastic service received from the staff in Braintree. A very welcoming atmosphere in the branch and by phone. Joanna in particular has been very helpful and efficient. Highly recommend as an agent.
Reply Replied on 13 July 2017
Thank you for your feedback. I'm glad that you found our staff welcoming, helpful and professional. Jo has worked for us for many years now and has great working relationships with her clients be they landlords or tenants. I know she will be pleased when reading your comments.

Steven Bond Managing Director Residential Lettings
 
Joanna Roberts was more than helpful. Any question she answered with confidence and professionalism and made our move nice and easy. Cheers Jo.
Reply Replied on 18 July 2017
Mr Bourne

Many thanks for leaving a review. I was to read that that you were happy with the level of service provided by Joanna at Braintree and appreciate you giving her a 5 star rating.

Steven Bond Managing Director Residential Lettings