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Don't just take our word for it

Customer Reviews

1931 reviews
4.8
Service Rating
 
Beresfords staff in Witham have gone above and beyond in their assistance in selling my property. I think I must have spoken to each and every one in the office and they have all been so helpful, polite and courteous. I would have no hesitation in recommending them
Reply Replied on 18 July 2017
Dear Ms MacFarlane

Thank you for the excellent feedback on the team at the Witham office and I am delighted that the service you have received has met with your expectations.I know how hard the team work to deliver excellent customer service and they will be delighted to receive your praise.Thank you once again for your feedback and I hope your move went well.

Paul Ashton
Operations Director
Personalized approach to clients. 
Prompt answers to arising problems. Very personalized approach to client.
Reply Replied on 12 July 2017
Mrs Aliukaite

Thank you for leaving your review. I'm pleased that you were happy with the level of service provided to you by our staff and it's great that you gave them a 5 star rating.

Steven Bond Managing Director Residential Lettings  
 
Never speak to same person and no one rings back unless you chase them
Reply Replied on 12 July 2017
I'm sorry that you have been unhappy with the level of service provided on this occasion. Having identified which transaction this relates to I understand that our Manager of the relevant department in question has now made contact with you directly and dealt with your concerns. However should this matter not have been resolved to your satisfaction then please feel free to contact me personally via email. sb@beresfords.co.uk

Steven Bond Managing Director Residential Lettings
  
 
Always on hand when I need them. Professional and knowledgeable. Polite, welcoming and easy to deal with.
Reply Replied on 12 July 2017
Mrs Wilson

Just wanted to thank you for taking the time to leave your review and I was pleased to read that you were happy with the performance of our staff on this occasion.

Steven Bond Managing Director Residential Lettings
 
Great customer service, very helpful and reliable.
Reply Replied on 12 July 2017
Mr Szuminski

Thanks for your feedback. Great to read that you were happy with our service and I appreciate you giving your local lettings team a 5 star rating.

Steven Bond Managing Director Residential Lettings
 
very professional would not hesitate to use them again many thanks to Alice ant the team
Reply Replied on 12 July 2017
Ms Omahony

Thanks for taking the time to leave your review. I'm pleased that you were happy with the level of service provided by our lettings team and am grateful for you giving them a 5 star rating.

Steven Bond Managing Director Residential Lettings