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Don't just take our word for it

Customer Reviews

1891 reviews
4.8
Service Rating
 
They were polite and helpful through what was a long and stressful sale process.
Reply Replied on 23 April 2020
We fully understand how difficult moving house can be and pride ourselveson helpingpeople at what can be a very difficult time so it's really good to knowit is appreciated.. Thank you for letting us know.Terry Holmes FNAEA Director
So helpful, would definitely reccomend 
Abby and Kris have been so helpful, friendly and efficient. Would definitely reccomend
Reply Replied on 18 April 2020
Thank you for you recent review in regards to your dealings with Beresfords. I know that both Kris and Abby will be really happy to read your kind comments. Christopher Dutton Area Director Residential Lettings
 
Great customer service, fast response all throughout and quick transaction would highly recommend soo happy.
Reply Replied on 20 April 2020
Thank you for taking the time to post your review on the service you have recently received from our lettings team at Brentwood. I am sure that they would be happy with your comments and thank you for your recommendation and award of 5 Stars. Berndette Barcham MARLA, Director Beresfords lettings Division.
Outstanding Service ! 
Sold a two bedroom flat in the warley area, very helpful and nothing was too much to ask for ! Very happy with the end result would use again.
Reply Replied on 9 April 2020
Dear Mr walker, Many thanks for the 5 star award for the team at our Brentwood office. We really appreciate you taking the time to share your experience with us. I am pleased to hear you were impressed by the level of service provided by the team and will pass your kind comments on to them. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
Susie and her wonderful team! 
At all times during our purchase Susie Wood and her staff at Beresford in Writtle went way beyond their remit to make sure our purchase went throuch even during the Covid crisis.
Reply Replied on 9 April 2020
Dear Mr Horsey and Dr Robey, Thank you so much for the great review for Susie and her team based at our office in Writtle. With many years of experience, Susieand the team arededicated to providing the best possible customer service, from the first point of contact through to exchange and completion and will keep all parties updated through the process.They will very much appreciate your 5 star award and positive comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
Sale and Purchase with Beresfords 
Overall a very pleasant experience with Beresfords for both buying and selling. Towards the end of the sale/transaction they proved themselves well during very difficult and stressful times. I would say my only feedback is that I sometimes wasn't sure that we were getting the right clients through the door to view. I would recommend them to others and would say the team was always very professional and took on board our feedback. Thank you!