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Customer Reviews

1876 reviews
Service Rating
Excellent, lovely staff at shenfield. Great experience. Thank you so much x 
Really happy with the service received at beresford shenfield, have no complaints at all. The staff are very approachable, friendly and always willing to assist with any questions or concerns. As a first time buyer I had many questions and was in constant contact with jacob and Becca. Really lovely people, who went above and beyond to ensure we were informed every step of the way. Thank you so much for all your help and guidance. Take care and hope to speak with you again soon. Nicolla & Michael x
Reply Replied on 9 April 2020
Many thanks for taking the time to post your 5 star review for our team based at our Shenfield office, and in particular Jacob and Rebecca. The team are all dedicated to delivering the best possible customer service, from the first point of contact through to exchange and completion. They will ensure you are kept updated throughout the process and will very much appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
Happy Sale 
Beresfords were very patience through the very long sale process - they balanced keeping us informed periodically with contacting the purchasers at reasonable intervals.
Reply Replied on 2 April 2020
Thank you for your kind comments and we hope you are keeping well in the current difficult circumstances.Terry Holmes FNAEA Director
Grat work by Lettings Team at Witham 
The team of Joe, Christine and Liz all stepped up at a difficult time to speed up the letting of our property, and facilitated the tenant moving in as soon as possible. Joe has provided frequent and knowledgeable feedback, and worked hard to take us through the process with Beresfords. Christine followed the administration tasks closely, and Liz stepped up to ensure the tenant was able to finalise payment and collect keys. I hope the tenancy is as smooth as the team made it for us to let our property.
Great service in Witham 
Joe Trigg was patient in finding us a suitable property, honest about whether specifications matched our criteria and delivered professional customer service throughout!
Highly recommend Bersfords 
Professional and friendly. Excellent service
Reply Replied on 30 March 2020
Thank you for your 5 star review. We really appreciate you taking the time to share your experience with us. I am pleased that you were impressed by the level of service provided by our Brentwood office and will pass your kind comments on to them. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
Great service. 
Excellent handling from start to finish. Even with a number of difficulties thrown in the process. All carried out with the most professional care.