Don't just take our word for it
We genuinely value the business we receive from our clients and always strive to consistently deliver the highest level of service.
Although we can demonstrate in a number of ways how we differ from our competitors, there is no better endorsement of our staff and the service that they provide than from the clients themselves.
Renting a home in UK is lengthy process but with BERESFORDS it is smooth and on time process. Out of 10 agencies in Brentwood, Beresfords is responsive and offered us a good property in short time. Special mention to Paul for showing us the apartment and explained everything in detail. Next special mention to Hannah, who responded on time about the emails and queries and forwarded us so many properties based on our requirement.
Bala Chandran - 2 August 2022
Beautiful staff members that went out of their way to help us through the process of renting our first place. My partner and I were both treated so nicely and would recommend going through their company to anyone
Jack Middleton - 1 August 2022
Superb way of dealing with people. Leaves you very relaxed and stress free. Absolutely lovely and helpful staff. Easily a six star rating but there’s only five.
Olu - 23 July 2022
Staff are extremely helpful, efficient and friendly and go above and beyond to get things done. Would highly recommend.
Elspeth - 22nd July 2022
Ultimate professionals in estate agents. These guys are amazing. My property sold in less than a week ! They communicate well and you really feel they have your best interests at heart. They produced a lovely brochure for my apartment and made me feel my opinion on everything was valued. I initially spoke to Maria who is knowledgeable in her role professional and importantly reassuring. All the staff in the office worked together as a team and I can find no fault in any of them. Best estate agents you could find
Cathy - 20th July 2022
The staff at Beresfords were helpful, professional and assisted in finding me a lovely property at very short notice.
Nathan - 13th July 2022
Professional and helpful, they know the market well and have come through on their words. This has made the sale process a breeze to-date (still waiting on completion).
Matthew - 11th July 2022
Excellent service, with knowledge of the market. Great communication throughout. Well done Berwsfords, in particular Shaun and Yasmin, first class!! 👏
Maurice - 5th July 2022
Cannot fault their customer care, from start to finish a really professional and efficient service. Many thanks to Gillian Cooper, Christine Sorrell, Abby Johnson MARLA and Kirsty for their help and coordination in finalising a letting.
Gary Earey - 29 June 2022.
Very pleasant, knowledgable and professional staff who keep on top of matters and push things along effectively. The valuation was more accurate than other agents..
Mr Salvatore David Raffa - 26 June 2022 .
The Beresfords Gidea Park team have been exceptionally professional from my experience on both sales and lettings. I was looked after by Carly Cole and Rob Stiff in sales and Cameron Cruiks in lettings, I personally can’t praise them enough as their customer service was first class from start to end. Any queries I had Carly was quick and efficient in responding. Rob was also on hand to seal the deal for me on the purchase of the property. I am also very grateful for the guidance and support provided by Cameron in lettings. Cameron was highly professional and knowledgeable. He assessed my situation thoroughly and provided detailed plan of action to achieve the best possible outcome in letting the property. Thank you guys, much appreciated.
Yousuf Ahmed - 22 June 2022
Not surprisingly moving house is regularly in the Top 10 of stressful life events. Not least because we have so very little control over this situation. Sometimes you just need to accept those things you cannot change and focus on those within your gift. In this case, selecting Beresfords as your estate agent who will guide you through the process professionally, keeping you fully informed throughout. One less thing to worry about!
Simon B - 20 June 2022
Hi, We've had some great service from Beresfords. The finding of a tenant did take longer than I was hoping but part of that was due to some negative info which Beresfords found on some of the potential tenants who had viewed the apartment. So were hoping that it should be plain sailing going forward. A special shout out to Karen and Hannah for the great communications from them. Thanks again.
Mike M - 18 June 2022.
Agency helped us to find a flat. Lizzie Austin gathered our requirements and found good flat that we currently live in. That saved a lot of time and made our search absolutely hassle free. Agency accommodated our requirement to not share personal data, which was a huge problem with another agency.
Ivan Sidarau - 16 June 2022
Have dealt with Beresford once before and have mixed feelings the first time about 5 years ago the estate agent was very good polite and friendly but she left and had another lady take over who was very abrupt not a friendly person but so far this time everything has gone smoothly the lady (Abby) has been excellent polite and professional fingers crossed the politeness and professionalism continues
Martin Vane - 13 June 2022.
Sarah was great today when she did our inspection. Friendly and approachable she asked if we had any issues with the flat. When taking photos was mindful that my partner was working from home. She noticed our kitchen tap was dripping slightly and noted it so water wouldn't be wasted. A small detail which she picked up on and wanted to help sort. She did everything to a high standard and was respectful looking around the flat. Sarah is a great asset to your team at the Chelmsford Beresfords branch..
Natalie Page - 8 June 2022
The staff of Beresford were so good especially Abby and Danny were so kind and helpful throughout the process. They gave us step by step advice and responded to us very quickly.. Thank you Abby and Danny..
Maria T Joseph - 6 June 2022
I came to Beresfords for help with finding a tenant for my property in Upminster. They were very attentive and showed professionalism throughout. I want to thank the whole lettings team especially Karen, Cameron and the wonderful Hannah! You made the process so easy! Thank you
Christian - 1 June 2022
h4>My partner and I have just rented a property with beresfords and couldn’t of asked for a better service. We was dealing with Eleanor and she has been amazing! We just want to say thank you for much to Eleanor and the Beresfords Brentwood team for making this possible!.
Taylor Homewood - 27 May 2022.
After been trying for about a month or so I felt like giving up when I saw a property that caught my eye so I thought I'll just give them a call to see what happens and a really nice guy answered called Tom very bubbly and cheerful and was extremely helpful managed to get Me a viewing the same day and fingers crossed I get it. Also met a really nice chap called kris at the property to show Me around very helpful smart and polite. Maybe other estate agents should come and watch these guys on how it's done big thumbs up from me :)
Matthew Buckley - 26 May 2022
Beresfords are trusted and reliable and were fast to make me aware when the property was re-made available for me and my friend to make the offer. They were friendly and helpful to deal with in person and were able to answer any questions in detail. Thanks again!.
Cameron - 23 May 2022.
I've been dealing with the Chelmsford branch recently to let my property out, and the service has been second-to-none. Danny and Kris were very understanding and made things easy to understand for what I needed to do to get the property ready for rental. Once tenancy was agreed, Abby was extremely helpful and communicative, and always at hand to answer any question or query I had, which were a lot, and I can't thank her enough! A great service from start to finish, and highly recommendable to anyone thinking of doing the same.
Alex Walker - 21 May 2022
Cameron Cruiks has been brilliant from the moment I first contacted him to enquire about letting my property through Beresfords. He's been thorough, on the ball and professional throughout the process and I at last have peace of mind that the property is being managed well. Highly recommended..
Tareq Ali - 18 May 2022.
Amazing Beresfords, and Amazing team who works together for their customers to make them happy! I do like the service at Beresfords and I highly recommend it, the team was so helpful and quickly answer my call trying to find solution for any issue! A special Great to an efficient team: Abby, Kris, Danny, Sarah & Tom who showed me The property! Thank you so much, you did Amazing and I really appreciate what you did. Thank you :).
Khodor Hamdan - 14 May 2022
In the past week I’ve been to see 3 properties in the Braintree area with Property Consultant Ben N. Ben was very professional throughout my viewings and a credit to Beresfords Dan
DM - 12th May 2022
Punctual and friendly. Always looking forward to the visit.
Najua Ellingham - 11th May 2022
Joe had been so helpful from start to finish, always on hand to help with any questions. When he wasn’t available or in the office he would always return our calls as soon as possible. Great service and very efficient! Thanks so much.
Emily Waller Cooke - 10 May 2022.
Daniel Ives sold our house for us. He was on time for all appointments, took great photos, knowledgable and great from start to finish! He gave sound advice and not only did he sell our house quickly he went above and beyond searching for our forever home plus with my added endless questions and then stressful problems within the chain, he chased solicitors and other agents endlessly, helped with surveyors, solicitor and mortgage recommendations (who were all great!) and helped out of hours many times! We honestly can’t thank him enough, this wasn’t an easy sale and he went well and truly above and beyond, not one grumble or moan. The other estate agents in the chain weren’t helpful - everyone at Beresfords Brentwood were helpful and understanding throughout all the stress. Dan (and Brentwood branch) we can’t thank you enough!
Charlotte Daines - 6th May 2022
If i could give 10 stars for Ben it wouldn't be enough... I was introduced to Ben by Eleanor at Beresford's and I could not be happier Even though I did not buy through Beresford's I recommend Eleanor for her excellent Customer Service and Honesty (very rare these days) I had some shocking experiences with another 2 mortgage brokers and was literally about to give up- Ben was super helpful, Patient and supportive For a woman buying a house on her own I felt safe and looked after and fully guided throughout the whole process No question was too stupid and I didn't feel that way at all ever - super nice guy also :-) I viewed my home on the 19th Feb and Exchanged today I honestly Could not have done it without Bens constant support throughout the whole process and would not hesitate to recommend to anyone looking for a Mortgage- dont waste your Time- Ben's your Man Highly Highly recommend 5*****
Claire Thompson - 5th May 2022
Beresfords are an extremely professional agency and I would recommend them for sales and for lettings having experienced both. All staff are very knowledgeable and helpful and work so efficiently. The whole team we have been dealing with work on a personal level and are easy to get hold of and contact at all times. We would especially like to thank and recommend Cameron who explained and guided us through the whole process which reassured us a great deal.
Sally Mitchell - 28 April 2022
Being a tenant with Beresford's has been be great. Everything from the original process to the upkeep of the property. Speaking to Jessica Reed has been one of the best customer experiences I've had. Everything has been dealt with promptly and professionally and the communication has been second to none. Highly recommend Beresford's to anyone.
Scott Burge - 22 April 2022.
Richard has been helpful and proactive in supporting us with a purchase. Richard always returns our calls and is proactive in progressing the sale through communication with ourselves and the seller.
Carrie - 21st April 2022
We dealt with Melissa McGaughin, Float Inventory Clerk, Residential Lettings at Beresford's Upminster branch. She was very professional and efficient in our dealings with her. From beginning to end, we always felt we were being taken care of very well, by her. Thanks a lot Melissa. Highly recommend her and her services..
Beverley - 14 April 2022.
The challenge for Beresfords was to complete on the sale of our property within 7 weeks. Which was achieved by the staff at the Billericay office. Every step of the way they kept us informed on the sale and provided excellent service. I would most definitely use them should I need to sell a property in the area.
J - 14th April 2022
Great service provided, I was new to UK and was staying in a hotel provided by my company, while looking for a permanent accommodation. Beresford's Chelmsford team has dealt with most things. Abby, Kris and entire Beresford's team have been super friendly. I was able to get a decent accomodation in just 2 weeks' time. Thank you so much and keep up the great work!
Sachin Sharan - 7 April 2022
Fantastic Service! We dealt with Beresfords for our purchase and I have to say they were better than the agents we had instructed on our sale! always call back when they say they do, nothing is too much trouble and in fact were instrumental in helping us push through our purchase a little quicker.
Angela - 6th April 2022
My wife and I landed in the UK less than two weeks ago, not knowing where to start with a flat rental. The team in Upminster (Lauren Johnson, Lizzie Austin, Abby Johnson) secured us an amazing apartment in the space of a week and we move in tomorrow. We do not know what we would of done without them. There willingness to help, postive attitudes, efficiency and friendliness made our lives so much easier!!! Thank you so much guys.
Michael Rees - 1 April 2022
I had a very awkward tenant who wanted to vacate at short notice without payment - Karen EW was very knowledgeable and ensured that the matter was resolved without having to litigate. Furthermore she went to extraordinary lengths to help me secure a new tenant. Beresfords have acted for me for over ten years and I cant see why i would consider any other agent..
Mr P - 30 Mar 2022
Had the lucky fortune to deal with the ladies at the billericay branch.. Excellent communicator skills , getting back to me at every opportunity.. Needed there help on a few issues and they were always there to help.. Thank you Rebecca , Lauren and Christine.. Made a complicated situation super easy.. thank you ladies
David Jackson - 26 March 2022
In order to let a property, went with Beresfords on a fully managed basis. All staff very helpful, several are Landlords themselves - so have the experience required. Service seems 100% so far, very impressed. Initially tried another well known high street agent who just didn't cut it on the service side. The staff seemed rather young and somewhat inexperienced, yet Beresfords the polar opposite from this!
Dan - 21 March 2022
From firstly viewing a property with the Agent, Debbie, through to processing and finalising my rental, I'm very impressed and happy with the service. Everything has been so prompt and professional.
Wendy Harmer - 16 March 2022
Excellent Service From Debby & The Team Debby the lettings manager at Beresford has excelled, her responsiveness and professionalism have been superb. I wouldn't hesitate to recommend Debby and the team. Thank you, your support and contribution is really appreciated.
Kate Murray - 14 March 2022
The service we received was absolutely great right from inception all through to the move. Lizzie was always ready to support us all the way and also very prompt at responding to emails and phone calls. Thank you so much.
Tao - 3 March 2022
Have been with beresfords lettings for many years and have always found the services you receive from them to be excellent and would recommend them to anyone looking to rent a property..
Edward East - 1 March 2022.
Moved from India to London and I found it very hard to find a place within reasonable distance from Central London. My brother has recommended me to go with Beresfords and I moved into my new home within 2 weeks. Hannah(Beresfords Agent) has helped me a lot and made this very easy for me. I would 100% recommend Beresfords.
Karthik - 28 February 2022.
Very happy with the excellent service and advice I have received from Beresfords letting agency Braintree .Helped us find a tenant and were really quick in getting everything sorted.Debby and the whole team is so dedicated and professional ,hassle free. I cannot recommend them enough.would use them again .
Emma Tuncer - 22 February 2022
Our experience of Beresfords and in particular Bailee our as excellent. We were first time buyers so the whole process was a bit daunting for us but Bailee really helped to explain each step and helped our massively along the way, often stepping in to do things that the solicitors should have been doing to try and move things along more quickly. Would definitely recommend!
Nicola - 19 February 2022.
Very pleased with my experience and the service provided by Beresfords Upminster. Specially Melissa, Hannah and Karen, replied to my emails quickly and answered any questions I had, very professional throughout, trustworthy, with great in-depth knowledge and extremely professional at all times Would definitely recommend the service. Thank you for all the help and support given.
Faraz Malik - 17 February 2022
Highly recommend Beresfords, knowledgeable, efficient and friendly staff. Good communication and attentive service.
Lorraine Dunn - 11 February 2022
Paul, Branch Manager, personally came to value our home as we were considering putting our house on the market. The valuation he gave was backed-up with a personalised property report, current market trends and years of experience. The service and advice was constructive and concise with a clear plan of action in taking the property to market. I would recommend Beresford's to anyone looking to sell their home and seeking a professional service.
Joseph Carpenter - 11 February 2022
From the very beginning we touched the high standard of profesionalism and friendliness we were going to receive and Beresford's staff did NOT spoil our expectations as a landlord and a landlady. Firstly they cared about getting the property ready for the rental market and Tessa provided us with great recommendations which we followed closely and the property did not take long to be occupied by new tenants. Securing good tenants was also delivered with care. Communication about every single step in regards to contracting and the follow up with respect to any maintenance needed during the tenancy was also seen as very comforting and reassuring. Thank you Dominique, thank you Tracey, and thank you Kate for all the effort which certainly made all the difference in enhancing our experience with Beresfords. We are happy to recommend you to all landlords/landladies.
Ibrahim - 11 February 2022
Karen & her whole lettings team are some of the most helpful people I've ever dealt with. Not only throughout the process of doing actual business with them but outside of this with advice and help on matters that were not directly anything to do with Beresfords. You don't often find people in workplaces willing to be so helpful unless it directly benefits them or their company in some way (which I suppose is understandable) but this is not the case for anyone I've spoken to at Beresfords in Upminster. Every interaction I've had with them has only served to cement me as a customer/client of theirs, should I be engaging in property related business. Thank you again Karen, and all the team.
Simon Bennett - 9 February 2022
Absolutely lovely experience with renting a property with the Billericay team. So helpful and nothing is to much trouble. But I couldn't do this review justice without mentioning Rebecca who is an absolute star really helped me beyond my expectation. lovely woman thank you Rebecca
Michael - 25 January 2022.
After making enquiries with the Lettings Team at Beresfords, I was introduced to Karen who visited my property to explain the Lettings process. Karen was punctual, polite and extremely knowledgeable about the process. I was reassured instantly and all my questions and concerns were answered in detail. Although I have not yet made a decision about whether to proceed or not, I would recommend Karen's services to anyone considering renting their property. She is real asset to the company and I will be in contact with her in the near future to discuss my lettings options!
Sarah-Jane Plant - 14 January 2022
Charlotte from the Witham office of Beresfords contacted me regarding my search for properties and was very efficient and informative, and then helped to successfully negotiate my purchase with the vendor. She was professional and very pro-active, which was much appreciated.
Sue Faulks - 08 December 2021
I have been very pleased with the service I received from the Upminster Office and especially for the thoughtful and quick response to my questions regarding a new tenancy for my property. This included phone calls from Greece when I was on holiday. I particularly would like to thank Karen Elliott Ware, Cameron and Lauren for their professionalism.
Alan Perry - 02 December 2021
Can highly recommend - Bailee offered support right from the start and was available to answer queries throughout the whole process
Francine Cullen - 19 November 2021.
Time served and efficient. Tenant find made easy and all vetting hassle free. Danny and Abby at Chelmsford have handled my rental with minimum effort from myself.
Mark Wegg - 14 November 2021.
I have been using Charlotte for a while now and she has always gone out of her way to make my life easier - a great negotiator and a pleasure to deal with - highly recommend :)
Stuart Ginn - 09 November 2021
The staff at the Billericay branch are amazing - they actually do what they say they are going to do and get back to you when they say they will … very rare quality really impressed and lovely to deal with an absolute pleasure
Julie Cole - 08 November 2021
Excellent service from Chris and the team
Ms Bell - 06 November 2021
Recently had Beresfords out to value my home, they were knowledgeable, polite and very professional. I will be calling them once I'm ready to move
Vas Rob - 02 October 2021
I am in the process of purchsing a property through Beresfords Colchester branch and have found the team in particular Charlie to be very very helpful ,honest and professional and feel he has gone over and above his role and responsibilities at every stage , providing continuity has been key in confidence of the process for me personally. He is a true credit to Beresfords. I can foresee this young man going very far within this industry. Teri Goldring
Teri Benet - 23 August 2021
Nathan, Tricia and the team at Beresfords were very friendly, helpful and professional regarding the recent sale of our house. They kept us up to date regarding viewings, offers and then during the final sale process ensured that all parties progressed their actions ASAP. I would highly recommend their services.
Beresfords Customer - 18 July 2021
Excellent, main things is service they given to me and friendly environment.
Mr Gurung - 02 July 2021
The selling of my mothers property went smoothly from start to finish, a few last minute issues but all dealt with quickly
Elaine - 21 June 2021.
Jessica was assigned to us to deal with the purchase of our property. We couldn’t fault her at all. We were always dealt with in a polite, friendly manner. She was able to answer any questions we put to her and we were kept updated at every stage of the purchase. She was very professional throughout the transaction.
Mr & Mrs Hutton - 11 March 2021
Beresford Writtle has been an easy choice. They did a 360 tour and were very helpful throughout the process. They also helped in areas that they didn't need to but it made everything plain sailing.
Mr Champney - 03 March 2021
A brilliant service throughout the sales process. Shaun, Sophie and Yasmine were honest, friendly, very communicative and on side. I'd thoroughly recommend Beresfords if you're considering selling your property in Chelmsford.
Jake - 17 February 2021.