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Don't just take our word for it

Customer Reviews

1962 reviews
4.8
Service Rating
very happy with all service given 
fantastic very informative friendly and approachable. any Questions were answered as soon as they had time to answer. Nothing was ever a chore.
Reply Replied on 17 September 2020
Dear Mr Kelly and Miss Ellingham, Thank you very much for the 5 star review and positive comments for the team based at our office in Colchester. The team are focused upon delivering the best possible customer care, from the first point of contact onwards, and will really appreciateyou sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
 
Very helpful always available when needed
Reply Replied on 17 September 2020
Many thanks for your 5 star award and positive comments for our Writtle office. I am really pleased that your experience with the team was positive as they work really hard to ensure the process goes through as smoothly as possible.We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager.
Outstanding Services 
From the outset of a rather difficult and drawn out sale, in part due to the lockdown, Domani at Beresfords in Brentwood is without doubt the best agent I have ever dealt with. She is professional, diligent and went beyond the brief to ensure that the sale was concluded successfully. I cannot recommend Beresfords highly enough and a special thank you to Stuart and Carl for their knowledge and expertise during the sale. If you’re buying or selling a house give them a call
Reply Replied on 17 September 2020
Dear Mr & Mrs Currell, Thank you so much for taking the time to post your 5 star award and positive comments for the team at our Brentwood office, and in particular Domani, Stuart and Carl. The team work extremely hard to ensure they are delivering the best possible customer care and will do everything within their power to get a transaction through to exchange. Rest assured, your sale was in very capable hands throughout these challenging times. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
Mike Sayers did an absolutely first class job and pulled all the stops out 
Mike Sayers did an absolutely first class job and pulled all the stops out
Reply Replied on 17 September 2020
Thank you for your 5 star award and positive comments for Mike at our office in Great Dunmow. With many years in the industry, your sale would have been in very safe handswith Mike as he is focused upon delivering the best possible customer care. We really appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
 
I found everyone really helpful and informative Thank you again for helping me find my ideal flat!
Professional & helpful 
Excellent service all round.
Reply Replied on 10 September 2020
Thank you very much for your review on the service you have received from our Lettings team in Great Dunmow. I will pass on your kind words and award of 5 stars in great for me to see. Thanks again. Bernadette Barcham MARLA, Director Beresfords Lettings Division.