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Customer Reviews

646 reviews
4.9
Service Rating
Beresfords Upminster - outstanding service 
I dealt with Beresfords Upminster as a purchaser and I can honestly say that the team there have been great! They without doubt supported the process from start to finish in a very professional manor. It was quite a difficult process with challenges up and down the chain - but I found them to be the most proactive and helpful agents along the chain. Dealt with Ben from start to finish and also Robert and Nathan in his absence. A perfect example of why choosing the right local agent makes all the difference... A great team - thank you!
Reply Replied on 13 June 2019
We very much appreciate your feedback, thank you. We do our bestto help people through what can often be a stressful time so I'm please we were able to help. We look forward to helping you again in the future. Terry Holmes fnaea Director
 
Very informative and quick to respond to emails. FCC Paragon were also quite helpful.
Reply Replied on 12 June 2019
Dear Mr Pope Thank you for your review I am pleased to read that you were happy with the service provided by our team at Brentwood. Bernadette Barcham MARLA, DirectorBeresfords Lettings Division.
Helpful and organised 
Very organised, reply to emails/calls quickly and easy to get in contact with!
Reply Replied on 12 June 2019
Thank you very much for taking the time to post your review on the service that you have recently received from our Brentwood lettings office. I am pleased to read that you have had a positive experience and the team will be really happy with your 5 star award. Bernadette Barcham MARLA, Director Beresfords Lettings Division
Amazing service 
Thank you so much for all your support! We had a bit difficult selling process, because the solicitor of our buyer was very slow. So the team at Beresfords in Upminster supported us in all possible way!!!! Thank you!!!!
Reply Replied on 13 June 2019
Thank you for letting us have your feedback, we work hard to do try and help people through what can often be a frustrating process so it is good to know it is appreciated. Terry Holmes fnaea Director
Just brilliant... 👏👏 
I needed to sell my mums house... having had previous positive dealings with Beresfords, I approached their Chelmsford office.... Courteous, punctual, friendly and reassuring are all good and appropriate words and this service continued regardless of who I was dealing with. The house was sold within five days and throughout this time the service was excellent. So a special thanks to Shaun, Josh, Nancy and Lauren for all their help and for making this as easy and pleasant as they possibly could 😀
I was really impressed 
Excellent service, the staff were professional and ethical. I get a sense that their allegiance is not only to the Landlord, they are equally respectful and considerate of their tenants.
Reply Replied on 8 June 2019
Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team. Christopher Dutton Area Director Residential Manager