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Customer Reviews

743 reviews
Service Rating
Great service, very personable. Ben in partuclar has been fantastic, including his team. I would highly recommend this branch.
I have been very happy with the first class service provided by both the Brentwood and Chelmsford offices of Beresfords throughout the time that I have rented out my property. It has been such a relief that upon any issue that needs to be resolved at the property which has been drawn to the attention of Beresfords has been handled so very professionally and resolved very quickly. I highly recommend using Berefords for any future letting opportunity.
Reply Replied on 19 December 2017
Dear Mr Turner

I would like to take this opportunity to thank  you for taking the time to post your review on the service you have received from our Brentwood lettings office and our property maintenance department in Chelmsford. Our teams work very hard to meet the expected requirements of all our customers and I am glad to see that you would recommend our letting and management service to others. Hopefully we will continue to manage your property for many years to come.

The teams will also be very pleased with your 5 star rating.

Bernadette Barcham MARLA, Director Beresfords Lettings Division.
Great experience 
Rebecca was great at keeping us updated with everything that was going on & chasing the different parties.
They are very professional.
Reply Replied on 19 December 2017
I Just wanted to thank you for taking the time to leave your recent review on our company via feefo and I'm pleased that you found our staff professional throughout the transaction.

Christopher Dutton
Area Manager
Residential Lettings
The team have been very helpful and processed everything quickly
Reply Replied on 19 December 2017
Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team.

Christopher Dutton
Area Manager
Residential Manager
Exceptional service! 
Excellent service from Beresfords. Lots of support and help from the team especially Carl, Debbie and Stuart. A few stumbling blocks along the way (no fault of Beresfords) but nothing was too much trouble. Exceptional service!
Reply Replied on 9 January 2018
Thank you for the feedback you have left regarding the team at Brentwood and especially Carl, Stuart and Debbie. I'm glad you are now in your new home and wish you much happiness in your new home.