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Customer Reviews

1891 reviews
Service Rating
Professional and very helpfull team.glad that i chose beresfords and yes i'll strongly recomand them.thank you
Reply Replied on 4 October 2018
Thanks you for your kind comments, they are much appreciated.Terry Holmes fnaea
Prompt response to my concern,and excellent customer service. 
I had an issue with a broken boiler and contacted Beresford. Concern was dealt with promptly and resolved in good time. Am happy with the service.
Reply Replied on 8 October 2018
Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that have our staff have responded promptly and efficiently when an issue arose, and I know they will be grateful for your 5 star rating.
Christopher Dutton
Area Manager
Residential Lettings
Customer service 
Certainly made us feel very welcome and treated us the way companies should treat their customers. Well done and keep up the good work.
Reply Replied on 28 September 2018
Thank you so much for taking the time to post such a positive review on the way you were recently treated by our lettings staff at Braintree. Thank you for awarding 5 starts.
Bernadette Barcham MARLA, Director Beresfords Lettings Division
Great service - would recommend 
I was very pleased with the service provided by the team at Beresfords. Their service was professional at all times. Viewings were arranged promptly and buyers could view 7 days a week which maximises the viewings possible. The team followed up throughout the sale process. I would be very happy to recommend Beresfords.
Reply Replied on 1 October 2018
Thank you so much for the kind feedback you have left regarding the team at Brentwood. It's excellent to hear that you have been so pleased with the service and would be happy to recommend us.
I wish you much happiness in your new home.

Carl Gable - Area Director
We dealt with Stuart, Daniel and Olly in the sale of our house. All along, we had full confidence in them. They helped us with facts but, also, provided moral support and we were able always to discuss any problems. We would definitely recommend Beresfords.
Reply Replied on 1 October 2018
Thank you for the excellent recent feedback regarding the Brentwood branch and in particular Stuart, Daniel and Olly who I'm sure will be delighted with such positive comments.
I hope you will be very happy in your new home.

Carl Gable Area Director
A well deserved 5-star rating. 
Beresfords have managed my property for some time, first as a rental property and then through the process of selling the property. During all of this time, the staff team have been really supportive, sorting out problems that have arisen, giving prefessional advice where needed and often going the 'extra mile' to assist where necessary. I cannot praise them highly enough for their professionalism, their courtesy at all times and the level of continued arrention and support to their clients/customers. They truly deserve their 5-star rating and I would highly recommend them.
Reply Replied on 14 November 2018
Thank you for your excellent review of the Colchester office.
We aim to provide the highest level of service and hope that you will look to use us again in the future.


Alex Beresford

Area Director