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Don't just take our word for it

We genuinely value the business we receive from our clients and always strive to consistently deliver the highest level of service.
Although we can demonstrate in a number of ways how we differ from our competitors, there is no better endorsement of our staff and the service that they provide than from the clients themselves. 

Customer Reviews

1876 reviews
4.8
Service Rating
Outstanding Service ! 
Sold a two bedroom flat in the warley area, very helpful and nothing was too much to ask for ! Very happy with the end result would use again.
Reply Replied on 9 April 2020
Dear Mr walker, Many thanks for the 5 star award for the team at our Brentwood office. We really appreciate you taking the time to share your experience with us. I am pleased to hear you were impressed by the level of service provided by the team and will pass your kind comments on to them. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
Susie and her wonderful team! 
At all times during our purchase Susie Wood and her staff at Beresford in Writtle went way beyond their remit to make sure our purchase went throuch even during the Covid crisis.
Reply Replied on 9 April 2020
Dear Mr Horsey and Dr Robey, Thank you so much for the great review for Susie and her team based at our office in Writtle. With many years of experience, Susieand the team arededicated to providing the best possible customer service, from the first point of contact through to exchange and completion and will keep all parties updated through the process.They will very much appreciate your 5 star award and positive comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
Sale and Purchase with Beresfords 
Overall a very pleasant experience with Beresfords for both buying and selling. Towards the end of the sale/transaction they proved themselves well during very difficult and stressful times. I would say my only feedback is that I sometimes wasn't sure that we were getting the right clients through the door to view. I would recommend them to others and would say the team was always very professional and took on board our feedback. Thank you!
Extremely professional and helpful 
All the staff were very professional and helpful. They gave me useful and unbiased advice and support, and I was always able to contact them.
Reply Replied on 9 April 2020
Thank you very much for the 5 star award and positive comments for the team at our office in Writtle. The team are committed to providing the best possible customer service and will really appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley,Customer Service Manager.
 
a very quick and efficient response.
The agent was efficient, personable and knowledgable. 
Excellent! The agent definitely moved negotiations forward and worked hard to ensure the sale went through even during the challenge of the pandemic. We would thoroughly recommend him.
Reply Replied on 2 April 2020
Thank you for your positive feedback, it is much appreciated. We all hope you are keeping well in the current challenging circumstances.Terry Holmes FNAEA Director