Don't just take our word for it
We genuinely value the business we receive from our clients and always strive to consistently deliver the highest level of service.
Although we can demonstrate in a number of ways how we differ from our competitors, there is no better endorsement of our staff and the service that they provide than from the clients themselves.
Great help, support and communication.
Amanda Carter - 27 November 2023
Very helpful and friendly staff! Always trying there best to help as much as they can!
Mike - 10 November 2023
High quality of customer service The best experience I have had in my life, from the beginning to the end of this process they understood, helped, and support and update me in every single step Thank you for everything
Anonymous - 8 November 2023
After being let down by another estate agent, Beresfords were very proactive in arranging viewings and helped us to sell our house quickly. We also bought our new house through Beresfords and felt well supported throughout the process. Donna, Domani and Stuart all went the extra mile to assist us with advice on the properties we were considering, several viewings of the house we ultimately bought, and help with the conveyancing process and house surveys. We would recommend Beresfords to anyone wanting to buy or sell in Brentwood.
Matthew Bell-Watson - 3 November 2023
Timely contact. Useful updates. Honesty. Polite. Worry free change over of tenants.
A. Morley - 1 November 2023
Reliable and always helpful in every situation. Every matter was dealt with at lightning speed. Thank you...
Sylwia - 25 October 2023
Great professional service and very helpful with all and every question. Fast responses.
Conor Curtis - 14 October 2023
Beresfords are a professional company that offer a very good service
David Greenin - 5 October 2023
The view of the property was arranged quickly. The process for renting is very clear. Respond and reply to our questions quickly.
Han - 1 October 2023
I'm so grateful. Beresfords Estate Agents. I rate them as on of the best. They gave us an excellent service. So efficient reliable honest and respectful. Thank you so much 💓
Salatiel Makasi - 15 September 2023
Easy to deal with helpful did a good job. Use them for multiple properties never had a problem 😊
Anon - 13 September 2023
I am delighted for the opportunity to write a review about the priceless contributions of the Beresford Team in our journey to becoming a buy to let landlord. It’s being quite a roller coaster ride! The proactiveness of the Mortgage Adviser, Pindar, enabled us to beat the deadline of a good mortgage rate offer with few hours left. Finding a suitable property in the right location was an uphill task. After several weeks of scouring the market, endless property viewings and disappointments, we were signposted to 10 Wren Road. To be honest I was sceptical about getting the property. The openness and Professionalism of the Rob who conducted me around during the viewing, encouraged us to put in an offer and pray to get it accepted by the seller. The offer acceptance was followed by several months of waiting for the necessary probate paperwork to come through. It was like waiting forever! Throughout the long wait, the Beresford Team kept us posted all the way. Holly Hall and other members of the Team were exceptional in giving regular updates. Without their constant communication and reassurance, we would have walked away. It was a nail-biting wait; we were able to exchange contract within the 2 weeks of grace after expiration of the mortgage offer. Thank you Guys, we are forever grateful to you and to God. We are personally thankful to Karen for her guidance on the refurbishment and decoration works required to get the property to a good shape suitable for tenancy. Her first visit to the property was thorough, nothing missed her attention to details. She went through long list of improvements required. From jet-washing the walkway to make it more presentable, to removal of existing polystyrene ceiling tiles for statutory reasons, removal of bathroom barrel locks for health and safety reasons, changing old electrical switches etc and the urgent need to obtain building Landlord insurance ASAP before start of the renovation / redecoration works. It was a long list and every item on it was necessary. Furthermore, she explained with clarity, details of the professional fees that will be charged for Beresfords services and offered some generous discount as an encouragement. We are so grateful for her wisdom and guidance. Next was the uphill task of getting suitable Tenant. With many interests from prospective Occupants, the meticulous efforts of Karen’s Letting Team made it far easier to identify the right Tenants with good credit rating for the property. Without the five-star performance / professionalism of the Beresford Team and God’s help, we will not have been able to record success this far. I highly recommend their Team to anyone considering embarking on buy to let property rental journey. It is always good to be guided by those who know and have proofs to show for it. Thank you.
Temitope Adesanya - 11 September 2023
I recently had the pleasure of working with Beresfords Estate Agents during my property search journey, and I must say that their level of professionalism and customer service was truly outstanding. From the moment I walked through their doors, I felt at ease and confident that I was in capable hands. The first thing that struck me was the warm and welcoming atmosphere in their office. The staff greeted me with genuine smiles and were ready to assist me with my queries. Here is a list of the staff members that helped me: Karen, David, Lauren J, Melissa, Amy and Charlie.
Their knowledgeable team seemed to have an excellent understanding of the local property market, and their expertise was evident throughout our interactions. One aspect that particularly impressed me was their attention to detail. They took the time to thoroughly understand my requirements, preferences, and budget, which ultimately saved me from wasting time on unsuitable properties. Their dedication to matching clients with the right properties is impeccable. Beresfords Estate Agents' customer service was exceptional throughout the entire process. They promptly responded to my calls and emails, ensuring that I was well-informed at every step. They arranged property viewings at my convenience and were very accommodating when I requested additional visits or had specific concerns. During property viewings, their agents were friendly, professional, and highly knowledgeable about each property's features and surrounding areas.
They went above and beyond to provide me with all the necessary information to make an informed decision, and I never felt rushed or pressured into making a purchase. Once I found my dream home, Beresfords Estate Agents guided me through the offer process, negotiating on my behalf with professionalism and expertise. They were transparent, ensuring all details and terms were clear and understood. After my offer was accepted, Beresfords continued to offer support and assistance, liaising with solicitors and other parties involved. This streamlined communication ensured a smooth and stress-free process until the final completion of the for lettings Overall, I cannot recommend Beresfords Estate Agents highly enough. Their professionalism, attention to detail, and dedication to customer satisfaction set them apart from other estate agents. If you are looking for a reliable and efficient team to assist you in your property search, I strongly encourage you to choose Beresfords Estate Agents..
Robert Mcbride - 8 September 2023
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Sincere agency and straight forward with their dealings. Beresfords Agents got me in the heart.
Miracle Godwin - 25 August 2023
Extremely communicative, professional and friendly branch. They made a process which can be so stressful and nerve racking, easy, clear and positive. Thank you!
Zey - 19 August 2023
Sarah was really helpful and made everything so easy for me.
Scott - 17 August 2023
Beresford Estate Agents will definitely be referred by me to family and friends as the services and representatives were professional and helpful during the course of my house search till the very end. Thank you. Hagan.
Ikechukwu Okam - 11 August 2023
Beresfords have been pivotal in my search for a property to rent. They have connected me with all of the essential services and helped me to find the perfect place in a pretty tough market. I would highly recommend them to friends looking for a relocation home.
Anne Macmillan - 9 August 2023
Great service throughout the process. Agents were really helpful and friendly throughout the process
Anonymous - 9 August 2023
Excellent and friendly Customer Service. Had a huge delay with referencing, but Beresfords managed to work quickly to ensure our move in date was the same.
Michael - 5 August 2023
Professional, knowledgeable and helpful staff.
Jason Sowerby - 31 July 2023
Very helpful, it is nice to work with an estate agents who still operate for the people. Archie in particular has been very pleasant. I have struggled to find somewhere to rent with a dog. They have been very understanding and helpful to speak on my behalf which has been helpful. Other estate agents have no interest in attempting to put me forward due to my dog, instead they do not try.
Luan Deal - 22 July 2023
I recently had the pleasure of working with Thomas, and I cannot speak highly enough of the exceptional experience I had. From start to finish, Thomas' professionalism, dedication, and expertise made the entire process smooth and stress-free. Right from our initial interaction, Thomas exuded a warm and friendly demeanour, making me feel instantly comfortable discussing my requirements. They actively listened to my needs, taking the time to understand exactly what I was looking for. Throughout our communication, Thomas demonstrated an impressive knowledge of the local rental market. They were well-informed about the available properties and provided valuable insights and suggestions. Their guidance helped me make informed decisions, ensuring that I found the right tenant.
Tom - 20 July 2023
Beresfords, the best Company I have ever dealt with. Very professional, experienced and helpful agents. Thomas Enderby, the best agent ever, he helped us a lot to rent a perfect house for me and my husband in a very short time. Highly recommend.
Diana Neagu - 19 July 2023
Dealt with our issue quickly and efficiently, polite and easy to speak to.
Jade Leonard - 14 July 2023
Fantastic service, professional and engaging. Gabby was very helpful.
Kennedy - 10 July 2023
Simply good, efficient service.
David Thickbroom - 30 June 2023
Beresfords were approachable and communicative at all times, and were excellent to deal with as the tenant of a property they managed. I am pleased to have had them representing my landlord, and I recommend them highly.
Kevin Jepson - 27 June 2023
I think they knew how much we wanted the home, and continued to keep us updated and supported throughout the process. Helped give us time to get our ducks in a row and we’re in year two of our happy home.
Troy Aldoo - 8 June 2023
Excellent, highly competent service and all delivered with a friendly approach.
Sarah - 6 June 2023
Really nice people and helpful, nice teamwork.
Cristiano Racu - 5 June 2023
Guys they’re really helpful. Respond very quickly. Wonderful services.
Diego Rezende - 24 May 2023
The team at Beresfords have always been easy to reach, lovely to deal with and kept me informed every step of the way. Very respectful of my time and access to the property as well. Lovely group of people 😊.
Sarah Pratt - 17 May 2023
Reliable, Friendly and get the job done.
Rashmi - 17th May 2023
Highly recommended Estate Agents.
Georgi Uzunov - 16 May 2023
It was a quick and efficient process. Always updating us on what is going on. Smooth from the start to the finish.
James - 15th May 2023
Very helpful and informative. Thank you so much for taking the time to answer my questions.
Jaclyn - 12th May 2023
Easy to navigate
Sharon - 12th May 2023
All good and professional
Paul - 8th May 2023
Great service and professionalism from Beresford.
Edward - 5th May 2023
I was thoroughly impressed with the friendly demeanour and expertise that have been on display throughout this entire process. From the initial phone call booking the property viewing to negotiating the purchase. Considering we are first time buyers, we have dealt with estate agents that have tried to coherence us or take advantage of our perceived naivety but that just simply was not the case here and felt like our interests were placed front and centre and could not have had a better experience.
Harry - 30th April 2023
We’d been with Purple Bricks for nearly 4 months and no interest in our house at all. We moved over to Beresfords and within 10 days we got an offer for the asking price. Cannot rate this company high enough!! Thank you.
Andy - 28th April 2023
All staff were very friendly and helpful. Any issues were resolved quickly and customer service very good.
Ayesha - 27th April 2023
Fantastic performance, no issues, best estate agents in Brentwood.
Vijay Kunkun - 26 April 2023
We’d been with Purple Bricks for nearly 4 months and no interest in our house at all. We moved over to Beresfords and within 10 days we got an offer for the asking price. Cannot rate this Company high enough!! Thank you.
Andy Mariner - 25 April 2023
Very slick process. Constantly helpful and always kept me updated. Would highly recommend if you need a house.
Karl Alexander - 19 April 2023
Sold and purchased and the service was excellent start to finish. Excellent communication, accurate valuation and professional throughout. Highly recommended
Matthew - 16th April 2023
Great from start to finish, got a fantastic home, highly recommended. Thanks again.
Kevin Grace - 12 April 2023
We have had the best experience we could of ever asked for always updating us on where we are at with moving Would recommend 100%
Paige - 5th April 2023
The service from Beresford's is top class with correspondence, plus communications. I have two more properties to sell and now I will receive the same quality service results.
Ivan - 1 April 2023
Cannot recommend highly enough!
Aaron Takyi - 22 March 2023
Great, reliable estate agent. Managing my property for let with care and attention to detail. Frequent periodical property check and taking care of regulation compliance really free my mind. Thank you all of you: Tracey, Kate, Tessa, Leanne, Alex and Dominic! You are the best!.
Thomas - 20 March 2023
Amazing very helpful from start to finish!!! The process was quite stressful at times with a few hickups (nothing to do with agents) but I was confident in the way things were handled and pleased with everything!
Chelsea - 15th March 2023
Beresfords Lettings in Brentwood have been my Lettings Agent for 20 years plus. The staff are professional and personable. I have no hesitation whatsoever in recommending them as a first class Lettings Agent, as they continue to provide a consistent, diligent and professional 10* service.
Debbie Caccs - 10 March 2023
Great communication, really friendly staff and we were kept up to date at all times with what was going on and what the next steps would be. It’s a stressful time moving, but they have made it all so easy and straightforward. Thank you!
Lisa - 9 March 2023
Staff are extremely helpful, efficient and friendly and go above and beyond to get things done. Would highly recommend.
Elspeth Turk - 6 March 2023
Excellent service provided, highly recommended Estate Agent, do not scrimp out and go down the Purple Bricks route the attention to detail and care provided by the team make it all completely worth it, not only do they help you achieve your asking price, they often help you obtain more! The management for Landlords is also excellent, any Landlords looking for worry free tenants that are vetted and checked thoroughly, then do not look anywhere else. Karen and Hannah in this team are exceptional and go the extra mile to make everything seamless and make sure you're happy, duly checking in too, which truly makes you feel valued and is certainly something we have not felt elsewhere.
Kirk - 1 March 2023
Very professional from start to finish and able to put my mind at ease and not have to worry about my property!
Alex - 28 February 2023
Beresfords have managed my property since 2015 I have always had courteous, efficient service I can trust.
Christine Cook - 25 February 2023
Great people in the office, always ready to help with a smile and professionalism. I cant fault the service here and glad we met.
Chris - 23 February 2023
Excellent services, I benefited from very useful advice regarding re-mortgage, home evaluation and much more. Friendly, communicative and responsive staff. I strongly recommend Beresfords.
Monica - 16 February 2023
Beresfords Estate Agents are so amazing and their services to me was top notch. I am happy with their services and would recommend Beresfords Estate Agents to everyone.
Joy Okpara - 13 February 2023
It was a great experience. Very friendly and great to communicate with. Patient with their clients and most important to me, they didn't give me the run around.
Dayo Shadrach Sanyaolu - 10 February 2023
Nice to see a professional service on time and very polite. Always a breeze and welcome anytime 👍.
Dean Ward - 7 February 2023
Really friendly and pleasant service from all involved would recommend 100%.
Josh - 3 February 2023
I have been a tenant of Beresfords since I moved back to Essex in 2018; At two properties. The second they went out of their way to find for me - All in all my interactions with their offices, especially Chelmsford have always left me a satisfied customer. They are thorough, diligent and professional. Even with problems. Moving on out of the market - glad I went with them back in 2018.
John Williams - 1 February 2023
Very professional and doesn't matter who you speak to when calling the office ,everyone is aware of your case and gives you great service, so well done everyone at Beresfords Estate Agents in Braintree.
Bob Hazell - 26 January 2023
First impressions matter, very reliable staff. I appreciate the commitment the staff put in when I had issues with the house locks. Very prompt in response to house issues.
Vick - 24 January 2023
We have received an excellent service throughout the sale of our flat. There were many difficulties along the way, the first buyer pulled out last minute, various legal issues with the lease. However, everything was dealt with so well. Communication was excellent and we are extremely happy with the service received. Special mention and thanks to Carly who worked so hard to get us to completion!
Rosemary - 24th January 2023
Regular contact with the branch and they were always very helpful when it came to answering any questions I had.
Robbie - 20th January 2023
Beresfords Agency has a professional team, good and prompt communication all the time, happy with the service. Highly recommend. Thank you !
Ludmila Mosnoi - 18 January 2023
Excellent service, very professional and great communication throughout the selling process. Couldn't fault them. 10/10 would definitely use Beresfords again! Thank you
L Perry - 18th January 2022
Very professional and always at the end of the telephone to help and sort any queries I had . Worth using a long standing experienced Estate Agents.
Marion - 17th January 2023
First class service. All the staff are extremely pleasant and helpful. Regularly kept informed of how the sale was progressing. Wouldn't hesitate to use Berefords again. Big thank you to the staff at the Shenfield Office.
Beverley - 11th January 2023
The staff at Beresfords Witham were extremely professional, friendly and helpful. I would definitely recommend them to family and friends.
KB - 14 January 2023
Very helpful and always someone there to answer any questions.
Ian Irving - 14 January 2023
Fully satisfied with the service provided. Thankfully found us a new buyer very quickly after the original one pulled out close to exchange.
Graeme - 9th January 2023
Sold Flat that had purchased through Beresford's. As I was impressed when buying used them to sell. The team are professional, friendly and helpful, and really good at dealing with issues that came up. A really personal thanks to Chris and Kimberly who went above and beyond.
Ray - 7th January 2023
Brilliant service, the communication was fantastic, I always got a response within half an hour at the most. I was pleased with the advice on pricing and my flat had an accepted offer within 2 weeks. I felt the agents were very invested in seeing the sale through and worked hard to get to completion. I can’t really fault their service!
Charlie - 2nd January 2023
Thank you for helping us finding the perfect place.
Constantin Ruiu - 21 December 2022
They have been very help always available even over the weekend very prompt and responsive. Very happy with the services.
Anuj Dayal - 17 December 2022
I found Beresfords very professional in finding me the perfect renter for my new build home. I would totally recommend them and their expert staff.
Eileen Lane - 16 December 2022
We found Beresfords to be very professional in their approach, were quick to identify prospective purchasers and kept us informed throughout the sale of the property. Overall, as smooth a process as could reasonably be hoped for and anticipated.
Patricia - 16th December 2022
Many thanks for your work with pushing my buyers solicitors to complete the sale of my house. Although They took a long time, its lifted a lot of weight from our shoulders. Once again thanks
Steve - 13th December 2022
Kept up to date with information. Everything dealt with quickly and went smoothly.
Emma - 17th November 2022
Kept up to date with information. Everything dealt with quickly and went smoothly.
Emma Burg - 17 November 2022
My husband and I rented with Beresfords for 2 years and the customer service we received was great. We had an exceptional experience with Kate, who ensured every query or issue was seen to as soon as possible. Kate would always provide us with timely updates. She was warm, very receptive and professional, certainly a great asset to the team. Thank you Kate for making our experience delightful!
Mariam Solomon - 4 November 2022
We are foreigners who used Beresfords to locate rental housing. Eleanor Scott has handled our needs in a very professional manner, providing us with sound advice every time and swiftly responding to our inquiries. Overall, everything went without a hitch, and she is quite professional. She was trustworthy, diligent, dependable, and knowledgeable about every aspect of the property, in our opinion. In conclusion, we have nothing bad to say about Beresfords, and would suggest them to anyone looking to buy or rent a property in Essex.
Ajay R - 31 October 2022
I originally used Beresfords for building surveys, then residential lettings, and finally for a house sale. Their staff are knowledgeable, professional, but are also very approachable, and kind. During my most recent experience with the sales team, they had a good local knowledge of the housing market, kept me updated at every stage of the process and made sure I was constantly kept informed. I cannot recommend them highly enough.
Sarah - 21 October 2022
Had great experience with this agency so far. Always replying quick to all my emails and enquiries. Very helpful and friendly
Anna Kravcenko - 21 October 2022
For the second time in the last 4 years Beresfords have provided a highly efficient and effective service for us, introducing potential purchasers with the right characteristics for a positive result
Brian - 14th November 2022
Very helpful and professional from start to finish. Would have no hesitation in recommending them to others. Completely satisfied customer.
Andrew Mercer - 11th November 2022
The team was very professional, they went through the moving in process thoroughly and answered all of our questions.
Mudiwa - 9th November 2022
Absolutely outstanding service and great communication . Helped us every step of the way and made us feel well looked after. Very friendly and professional.
Terri - 4th November 2022
Excellent local market knowledge, good feedback from viewings & buyers identified quickly. All this delivered in a friendly manner too!
Jill - 2nd November 2022
Very efficient and helpful, have just rented a house though Beresfords. The whole process very was very smooth, friendly and helpful staff! Would definitely recommend this Company.
Lisa Gabriel - 19 October 2022
We recently purchased our house through Beresford and they have been absolutely amazing all along the way. They always kept us informed and called back when requested in a timely manner. We've dealt with a fair few agencies in the search for our perfect house and Bereford have definitely been the best.
Juliane - 17th October 2022
Beresfords were really helpful throughout the entire process of buying our first house! They regularly kept us up to date and were good at chasing enquiries up to ensure all parties could move in :)
Ryan - 17th October 2022
Very accommodating, professional, helpful and kind. Highly recommended.
Jake Cook - 10 October 2022
Had great experience with this agency so far. Always replying quick to all my emails and enquiries. Very helpful and friendly
Anna Kravcenko - 7 October 2022
Very friendly, accommodating, reliable and super quick. They couldn’t have done more…highly recommend.
Andy & Clare - 6 October 2022
I have used Beresfords when I have rented out my property. They are efficient, knowledgeable and friendly. They seem to have very good contractors they can call in at short notice. All in all it’s a very reliable service that gives freedom and peace of mind.
Anne Worley - 6 October 2022
Very pleased with Beresfords would def recommend.
Jan Findlay - 3 October 2022
It was a wonderful experience and you people are really helpful and very informative.Thank you for your service
Jilu Jacob - 16 September 2022
From start to finish Beresford's were fantastic. Their approach is both professional and personable, offering honest upfront advise. Quick responses via email and phone and always met with a friendly reply. We've used them twice now and on both occasions we were not let down. I highly recommend this agency.
Sarah Naman - 9 September 2022
Having dealt with Beresfords for almost 3 years, I have nothing but praise for their professional approach, advice and general customer care - in particular Christopher Dutton who has been more than helpful throughout.
Sarah Lane - 6 September 2022
I’ve experienced a lot of different estate agencies, and I can honestly say Beresfords have given me the best experience to date. They have communicated really well with me throughout my two year tenancy, and always show up on time. They liaise quickly with the landlord and never kept me waiting around to know the plan for any repairs that needed to be carried out, and are generally really on the ball. All the staff that visited for home inspections were always respectful and had a friendly demeanor.
Aryana Shirazi - 26 August 2022
Staff extremely helpful, kept me informed throughout. Made my move very easy
Graham Bloomers - 22 August 2022
Beresfords have been really helpful in supporting me to find rented accommodation. They were always friendly whenever I spoke to any members of the team. They answered any questions I may have and responses from the team were always prompt. They sent me lots of suggested properties prior to being posted on right move which meant I could book a viewing quickly. They were knowledgeable about the properties that I viewed and provided all information clearly. Confirmation emails of the time and place of viewings were also really helpful and prompt. Lauren in particular was helpful, friendly and always put me at ease. I have been really impressed by the service that Beresfords have provided, particularly when I compare this with other estate agents that I have dealt with. Thank you for all your time..
Sarah Dunstan - 19 August 2022
Professional and polite, and kept us informed of what was happening and the time frame in which we could expect our window to be fixed. Thank you very much for your hard work.
Russell - 19 August 2022
Very helpful and approachable. Had quite a complex sale, but the staff at Beresfords were reassuring and helpful with every step of the sale
Gaynor - 18th August 2022
Staff extremely helpful, kept me informed throughout. Made my move very easy
Graham - 14th August 2022
The service from Eleanor Scott was excellent. She has been impeccably friendly and professional throughout this whole process. However, what I appreciated most was her genuinely shocking speed and attentiveness. With the market as fast as it is at the moment, I've lost out on several properties due to slow lettings agents so this was invaluable to me and saved me so much stress. She could not have done a better job.
David Scott 13 August 2022
Highly recommended! Beresfords helped me to find a property which is suitable for my circumstance and we've done the completion with in 2 months. Had a great service from the team!
Puvanika - 10th August 2022
The excellent agency. The professionals trying to help you when needed. Thank you for your hard work! I wish all the best!
Yevheniya Shulepova - 6 August 2022
Renting a home in UK is lengthy process but with BERESFORDS it is smooth and on time process. Out of 10 agencies in Brentwood, Beresfords is responsive and offered us a good property in short time. Special mention to Paul for showing us the apartment and explained everything in detail. Next special mention to Hannah, who responded on time about the emails and queries and forwarded us so many properties based on our requirement.
Bala Chandran - 2 August 2022
Beautiful staff members that went out of their way to help us through the process of renting our first place. My partner and I were both treated so nicely and would recommend going through their company to anyone
Jack Middleton - 1 August 2022
Superb way of dealing with people. Leaves you very relaxed and stress free. Absolutely lovely and helpful staff. Easily a six star rating but there’s only five.
Olu - 23 July 2022
Staff are extremely helpful, efficient and friendly and go above and beyond to get things done. Would highly recommend.
Elspeth - 22nd July 2022
Ultimate professionals in estate agents. These guys are amazing. My property sold in less than a week ! They communicate well and you really feel they have your best interests at heart. They produced a lovely brochure for my apartment and made me feel my opinion on everything was valued. I initially spoke to Maria who is knowledgeable in her role professional and importantly reassuring. All the staff in the office worked together as a team and I can find no fault in any of them. Best estate agents you could find
Cathy - 20th July 2022
The staff at Beresfords were helpful, professional and assisted in finding me a lovely property at very short notice.
Nathan - 13th July 2022
Professional and helpful, they know the market well and have come through on their words. This has made the sale process a breeze to-date (still waiting on completion).
Matthew - 11th July 2022
Excellent service, with knowledge of the market. Great communication throughout. Well done Berwsfords, in particular Shaun and Yasmin, first class!! 👏
Maurice - 5th July 2022
Cannot fault their customer care, from start to finish a really professional and efficient service. Many thanks to Gillian Cooper, Christine Sorrell, Abby Johnson MARLA and Kirsty for their help and coordination in finalising a letting.
Gary Earey - 29 June 2022.
Very pleasant, knowledgable and professional staff who keep on top of matters and push things along effectively. The valuation was more accurate than other agents..
Mr Salvatore David Raffa - 26 June 2022 .
The Beresfords Gidea Park team have been exceptionally professional from my experience on both sales and lettings. I was looked after by Carly Cole and Rob Stiff in sales and Cameron Cruiks in lettings, I personally can’t praise them enough as their customer service was first class from start to end. Any queries I had Carly was quick and efficient in responding. Rob was also on hand to seal the deal for me on the purchase of the property. I am also very grateful for the guidance and support provided by Cameron in lettings. Cameron was highly professional and knowledgeable. He assessed my situation thoroughly and provided detailed plan of action to achieve the best possible outcome in letting the property. Thank you guys, much appreciated.
Yousuf Ahmed - 22 June 2022
Not surprisingly moving house is regularly in the Top 10 of stressful life events. Not least because we have so very little control over this situation. Sometimes you just need to accept those things you cannot change and focus on those within your gift. In this case, selecting Beresfords as your estate agent who will guide you through the process professionally, keeping you fully informed throughout. One less thing to worry about!
Simon B - 20 June 2022
Hi, We've had some great service from Beresfords. The finding of a tenant did take longer than I was hoping but part of that was due to some negative info which Beresfords found on some of the potential tenants who had viewed the apartment. So were hoping that it should be plain sailing going forward. A special shout out to Karen and Hannah for the great communications from them. Thanks again.
Mike M - 18 June 2022.
Agency helped us to find a flat. Lizzie Austin gathered our requirements and found good flat that we currently live in. That saved a lot of time and made our search absolutely hassle free. Agency accommodated our requirement to not share personal data, which was a huge problem with another agency.
Ivan Sidarau - 16 June 2022
Have dealt with Beresford once before and have mixed feelings the first time about 5 years ago the estate agent was very good polite and friendly but she left and had another lady take over who was very abrupt not a friendly person but so far this time everything has gone smoothly the lady (Abby) has been excellent polite and professional fingers crossed the politeness and professionalism continues
Martin Vane - 13 June 2022.
Sarah was great today when she did our inspection. Friendly and approachable she asked if we had any issues with the flat. When taking photos was mindful that my partner was working from home. She noticed our kitchen tap was dripping slightly and noted it so water wouldn't be wasted. A small detail which she picked up on and wanted to help sort. She did everything to a high standard and was respectful looking around the flat. Sarah is a great asset to your team at the Chelmsford Beresfords branch..
Natalie Page - 8 June 2022
The staff of Beresford were so good especially Abby and Danny were so kind and helpful throughout the process. They gave us step by step advice and responded to us very quickly.. Thank you Abby and Danny..
Maria T Joseph - 6 June 2022
I came to Beresfords for help with finding a tenant for my property in Upminster. They were very attentive and showed professionalism throughout. I want to thank the whole lettings team especially Karen, Cameron and the wonderful Hannah! You made the process so easy! Thank you
Christian - 1 June 2022
h4>My partner and I have just rented a property with beresfords and couldn’t of asked for a better service. We was dealing with Eleanor and she has been amazing! We just want to say thank you for much to Eleanor and the Beresfords Brentwood team for making this possible!.
Taylor Homewood - 27 May 2022.
After been trying for about a month or so I felt like giving up when I saw a property that caught my eye so I thought I'll just give them a call to see what happens and a really nice guy answered called Tom very bubbly and cheerful and was extremely helpful managed to get Me a viewing the same day and fingers crossed I get it. Also met a really nice chap called kris at the property to show Me around very helpful smart and polite. Maybe other estate agents should come and watch these guys on how it's done big thumbs up from me :)
Matthew Buckley - 26 May 2022
Beresfords are trusted and reliable and were fast to make me aware when the property was re-made available for me and my friend to make the offer. They were friendly and helpful to deal with in person and were able to answer any questions in detail. Thanks again!.
Cameron - 23 May 2022.
I've been dealing with the Chelmsford branch recently to let my property out, and the service has been second-to-none. Danny and Kris were very understanding and made things easy to understand for what I needed to do to get the property ready for rental. Once tenancy was agreed, Abby was extremely helpful and communicative, and always at hand to answer any question or query I had, which were a lot, and I can't thank her enough! A great service from start to finish, and highly recommendable to anyone thinking of doing the same.
Alex Walker - 21 May 2022
Cameron Cruiks has been brilliant from the moment I first contacted him to enquire about letting my property through Beresfords. He's been thorough, on the ball and professional throughout the process and I at last have peace of mind that the property is being managed well. Highly recommended..
Tareq Ali - 18 May 2022.
Amazing Beresfords, and Amazing team who works together for their customers to make them happy! I do like the service at Beresfords and I highly recommend it, the team was so helpful and quickly answer my call trying to find solution for any issue! A special Great to an efficient team: Abby, Kris, Danny, Sarah & Tom who showed me The property! Thank you so much, you did Amazing and I really appreciate what you did. Thank you :).
Khodor Hamdan - 14 May 2022
In the past week I’ve been to see 3 properties in the Braintree area with Property Consultant Ben N. Ben was very professional throughout my viewings and a credit to Beresfords Dan
DM - 12th May 2022
Punctual and friendly. Always looking forward to the visit.
Najua Ellingham - 11th May 2022
Joe had been so helpful from start to finish, always on hand to help with any questions. When he wasn’t available or in the office he would always return our calls as soon as possible. Great service and very efficient! Thanks so much.
Emily Waller Cooke - 10 May 2022.
Daniel Ives sold our house for us. He was on time for all appointments, took great photos, knowledgable and great from start to finish! He gave sound advice and not only did he sell our house quickly he went above and beyond searching for our forever home plus with my added endless questions and then stressful problems within the chain, he chased solicitors and other agents endlessly, helped with surveyors, solicitor and mortgage recommendations (who were all great!) and helped out of hours many times! We honestly can’t thank him enough, this wasn’t an easy sale and he went well and truly above and beyond, not one grumble or moan. The other estate agents in the chain weren’t helpful - everyone at Beresfords Brentwood were helpful and understanding throughout all the stress. Dan (and Brentwood branch) we can’t thank you enough!
Charlotte Daines - 6th May 2022
If i could give 10 stars for Ben it wouldn't be enough... I was introduced to Ben by Eleanor at Beresford's and I could not be happier Even though I did not buy through Beresford's I recommend Eleanor for her excellent Customer Service and Honesty (very rare these days) I had some shocking experiences with another 2 mortgage brokers and was literally about to give up- Ben was super helpful, Patient and supportive For a woman buying a house on her own I felt safe and looked after and fully guided throughout the whole process No question was too stupid and I didn't feel that way at all ever - super nice guy also :-) I viewed my home on the 19th Feb and Exchanged today I honestly Could not have done it without Bens constant support throughout the whole process and would not hesitate to recommend to anyone looking for a Mortgage- dont waste your Time- Ben's your Man Highly Highly recommend 5*****
Claire Thompson - 5th May 2022
Beresfords are an extremely professional agency and I would recommend them for sales and for lettings having experienced both. All staff are very knowledgeable and helpful and work so efficiently. The whole team we have been dealing with work on a personal level and are easy to get hold of and contact at all times. We would especially like to thank and recommend Cameron who explained and guided us through the whole process which reassured us a great deal.
Sally Mitchell - 28 April 2022
Being a tenant with Beresford's has been be great. Everything from the original process to the upkeep of the property. Speaking to Jessica Reed has been one of the best customer experiences I've had. Everything has been dealt with promptly and professionally and the communication has been second to none. Highly recommend Beresford's to anyone.
Scott Burge - 22 April 2022.
Richard has been helpful and proactive in supporting us with a purchase. Richard always returns our calls and is proactive in progressing the sale through communication with ourselves and the seller.
Carrie - 21st April 2022
We dealt with Melissa McGaughin, Float Inventory Clerk, Residential Lettings at Beresford's Upminster branch. She was very professional and efficient in our dealings with her. From beginning to end, we always felt we were being taken care of very well, by her. Thanks a lot Melissa. Highly recommend her and her services..
Beverley - 14 April 2022.
The challenge for Beresfords was to complete on the sale of our property within 7 weeks. Which was achieved by the staff at the Billericay office. Every step of the way they kept us informed on the sale and provided excellent service. I would most definitely use them should I need to sell a property in the area.
J - 14th April 2022
Great service provided, I was new to UK and was staying in a hotel provided by my company, while looking for a permanent accommodation. Beresford's Chelmsford team has dealt with most things. Abby, Kris and entire Beresford's team have been super friendly. I was able to get a decent accomodation in just 2 weeks' time. Thank you so much and keep up the great work!
Sachin Sharan - 7 April 2022
Fantastic Service! We dealt with Beresfords for our purchase and I have to say they were better than the agents we had instructed on our sale! always call back when they say they do, nothing is too much trouble and in fact were instrumental in helping us push through our purchase a little quicker.
Angela - 6th April 2022
My wife and I landed in the UK less than two weeks ago, not knowing where to start with a flat rental. The team in Upminster (Lauren Johnson, Lizzie Austin, Abby Johnson) secured us an amazing apartment in the space of a week and we move in tomorrow. We do not know what we would of done without them. There willingness to help, postive attitudes, efficiency and friendliness made our lives so much easier!!! Thank you so much guys.
Michael Rees - 1 April 2022
I had a very awkward tenant who wanted to vacate at short notice without payment - Karen EW was very knowledgeable and ensured that the matter was resolved without having to litigate. Furthermore she went to extraordinary lengths to help me secure a new tenant. Beresfords have acted for me for over ten years and I cant see why i would consider any other agent..
Mr P - 30 Mar 2022
Had the lucky fortune to deal with the ladies at the billericay branch.. Excellent communicator skills , getting back to me at every opportunity.. Needed there help on a few issues and they were always there to help.. Thank you Rebecca , Lauren and Christine.. Made a complicated situation super easy.. thank you ladies
David Jackson - 26 March 2022
In order to let a property, went with Beresfords on a fully managed basis. All staff very helpful, several are Landlords themselves - so have the experience required. Service seems 100% so far, very impressed. Initially tried another well known high street agent who just didn't cut it on the service side. The staff seemed rather young and somewhat inexperienced, yet Beresfords the polar opposite from this!
Dan - 21 March 2022
From firstly viewing a property with the Agent, Debbie, through to processing and finalising my rental, I'm very impressed and happy with the service. Everything has been so prompt and professional.
Wendy Harmer - 16 March 2022
Excellent Service From Debby & The Team Debby the lettings manager at Beresford has excelled, her responsiveness and professionalism have been superb. I wouldn't hesitate to recommend Debby and the team. Thank you, your support and contribution is really appreciated.
Kate Murray - 14 March 2022
The service we received was absolutely great right from inception all through to the move. Lizzie was always ready to support us all the way and also very prompt at responding to emails and phone calls. Thank you so much.
Tao - 3 March 2022
Have been with beresfords lettings for many years and have always found the services you receive from them to be excellent and would recommend them to anyone looking to rent a property..
Edward East - 1 March 2022.
Moved from India to London and I found it very hard to find a place within reasonable distance from Central London. My brother has recommended me to go with Beresfords and I moved into my new home within 2 weeks. Hannah(Beresfords Agent) has helped me a lot and made this very easy for me. I would 100% recommend Beresfords.
Karthik - 28 February 2022.
Very happy with the excellent service and advice I have received from Beresfords letting agency Braintree .Helped us find a tenant and were really quick in getting everything sorted.Debby and the whole team is so dedicated and professional ,hassle free. I cannot recommend them enough.would use them again .
Emma Tuncer - 22 February 2022
Our experience of Beresfords and in particular Bailee our as excellent. We were first time buyers so the whole process was a bit daunting for us but Bailee really helped to explain each step and helped our massively along the way, often stepping in to do things that the solicitors should have been doing to try and move things along more quickly. Would definitely recommend!
Nicola - 19 February 2022.
Very pleased with my experience and the service provided by Beresfords Upminster. Specially Melissa, Hannah and Karen, replied to my emails quickly and answered any questions I had, very professional throughout, trustworthy, with great in-depth knowledge and extremely professional at all times Would definitely recommend the service. Thank you for all the help and support given.
Faraz Malik - 17 February 2022
Highly recommend Beresfords, knowledgeable, efficient and friendly staff. Good communication and attentive service.
Lorraine Dunn - 11 February 2022
Paul, Branch Manager, personally came to value our home as we were considering putting our house on the market. The valuation he gave was backed-up with a personalised property report, current market trends and years of experience. The service and advice was constructive and concise with a clear plan of action in taking the property to market. I would recommend Beresford's to anyone looking to sell their home and seeking a professional service.
Joseph Carpenter - 11 February 2022
From the very beginning we touched the high standard of profesionalism and friendliness we were going to receive and Beresford's staff did NOT spoil our expectations as a landlord and a landlady. Firstly they cared about getting the property ready for the rental market and Tessa provided us with great recommendations which we followed closely and the property did not take long to be occupied by new tenants. Securing good tenants was also delivered with care. Communication about every single step in regards to contracting and the follow up with respect to any maintenance needed during the tenancy was also seen as very comforting and reassuring. Thank you Dominique, thank you Tracey, and thank you Kate for all the effort which certainly made all the difference in enhancing our experience with Beresfords. We are happy to recommend you to all landlords/landladies.
Ibrahim - 11 February 2022
Karen & her whole lettings team are some of the most helpful people I've ever dealt with. Not only throughout the process of doing actual business with them but outside of this with advice and help on matters that were not directly anything to do with Beresfords. You don't often find people in workplaces willing to be so helpful unless it directly benefits them or their company in some way (which I suppose is understandable) but this is not the case for anyone I've spoken to at Beresfords in Upminster. Every interaction I've had with them has only served to cement me as a customer/client of theirs, should I be engaging in property related business. Thank you again Karen, and all the team.
Simon Bennett - 9 February 2022
Absolutely lovely experience with renting a property with the Billericay team. So helpful and nothing is to much trouble. But I couldn't do this review justice without mentioning Rebecca who is an absolute star really helped me beyond my expectation. lovely woman thank you Rebecca
Michael - 25 January 2022.
After making enquiries with the Lettings Team at Beresfords, I was introduced to Karen who visited my property to explain the Lettings process. Karen was punctual, polite and extremely knowledgeable about the process. I was reassured instantly and all my questions and concerns were answered in detail. Although I have not yet made a decision about whether to proceed or not, I would recommend Karen's services to anyone considering renting their property. She is real asset to the company and I will be in contact with her in the near future to discuss my lettings options!
Sarah-Jane Plant - 14 January 2022
Charlotte from the Witham office of Beresfords contacted me regarding my search for properties and was very efficient and informative, and then helped to successfully negotiate my purchase with the vendor. She was professional and very pro-active, which was much appreciated.
Sue Faulks - 08 December 2021
I have been very pleased with the service I received from the Upminster Office and especially for the thoughtful and quick response to my questions regarding a new tenancy for my property. This included phone calls from Greece when I was on holiday. I particularly would like to thank Karen Elliott Ware, Cameron and Lauren for their professionalism.
Alan Perry - 02 December 2021
Can highly recommend - Bailee offered support right from the start and was available to answer queries throughout the whole process
Francine Cullen - 19 November 2021.
Time served and efficient. Tenant find made easy and all vetting hassle free. Danny and Abby at Chelmsford have handled my rental with minimum effort from myself.
Mark Wegg - 14 November 2021.
I have been using Charlotte for a while now and she has always gone out of her way to make my life easier - a great negotiator and a pleasure to deal with - highly recommend :)
Stuart Ginn - 09 November 2021
The staff at the Billericay branch are amazing - they actually do what they say they are going to do and get back to you when they say they will … very rare quality really impressed and lovely to deal with an absolute pleasure
Julie Cole - 08 November 2021
Excellent service from Chris and the team
Ms Bell - 06 November 2021
Recently had Beresfords out to value my home, they were knowledgeable, polite and very professional. I will be calling them once I'm ready to move
Vas Rob - 02 October 2021
I am in the process of purchsing a property through Beresfords Colchester branch and have found the team in particular Charlie to be very very helpful ,honest and professional and feel he has gone over and above his role and responsibilities at every stage , providing continuity has been key in confidence of the process for me personally. He is a true credit to Beresfords. I can foresee this young man going very far within this industry. Teri Goldring
Teri Benet - 23 August 2021
Nathan, Tricia and the team at Beresfords were very friendly, helpful and professional regarding the recent sale of our house. They kept us up to date regarding viewings, offers and then during the final sale process ensured that all parties progressed their actions ASAP. I would highly recommend their services.
Beresfords Customer - 18 July 2021
Excellent, main things is service they given to me and friendly environment.
Mr Gurung - 02 July 2021
The selling of my mothers property went smoothly from start to finish, a few last minute issues but all dealt with quickly
Elaine - 21 June 2021.
Jessica was assigned to us to deal with the purchase of our property. We couldn’t fault her at all. We were always dealt with in a polite, friendly manner. She was able to answer any questions we put to her and we were kept updated at every stage of the purchase. She was very professional throughout the transaction.
Mr & Mrs Hutton - 11 March 2021
Beresford Writtle has been an easy choice. They did a 360 tour and were very helpful throughout the process. They also helped in areas that they didn't need to but it made everything plain sailing.
Mr Champney - 03 March 2021
A brilliant service throughout the sales process. Shaun, Sophie and Yasmine were honest, friendly, very communicative and on side. I'd thoroughly recommend Beresfords if you're considering selling your property in Chelmsford.
Jake - 17 February 2021.