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Customer Reviews

377 reviews
Service Rating
They explained themselves very well. The information they provided was well substantiated.
Reply Replied on 20 February 2018
Thank you for your positive feedback and 5 star review.
Kind Regards
Jason Smith ANAEA
Area Director
Great service, great team and a big thank you to Jane Tinker! 
I am very please with the service and advice we received from the whole of the team at the Chelmsford Beresfords. I must say a special thanks to Jane Tinker, who, whilst having to put up with a difficult chain, always kept us updated and positive throughout the long process. We got there in the end! Thanks
Reply Replied on 3 May 2018
Thank you for your positive review of the Chelmsford team an especially Jane Tinkler as she does work very hard to progress sales.
Thank you and all the best for the future.

Alex Beresford

Area Director
Reply Replied on 18 April 2018
Thank you for your review.

I am glad to hear that the Witham office have been so successful in assisting your move.

Thank you once again for using Beresfords and can i wish you all the best for the future.


Alex Beresford

Area Director
Very pleased with the service we received 
We were very happy with the service we received from Beresfords. They marketed and sold our house when other agencies hadn't been able to. They were thoroughly dedicated and professional.
Most of our experience with Beresfords was very positive. Most of the staff were very approachable and polite. However, one of the agents, appeared rude and abrupt during a viewing and he misled us in regards to information about the property. Which we only found out to be untrue when moving In which was frustrating.
Reply Replied on 18 April 2018
Thank you for your review.

I am sorry that your overall experience of Beresfords was slightly soured.

I understand that all matters above have been fully resolved now and you are now enjoying your new home.

I wish you all the best for the future and I hope that we can help you move again in the coming years. 


Alex Beresford

Area Director

Paul at Beresfords Shenfield Excellent 
Excellent service. Paul always on the end of the phone, and actually found us a house which we never would have considered! He suggested our property, when we were looking at other ideas. Thoughtful, friendly, professional service.
Reply Replied on 9 January 2018
Thank you for the excellent feedback you left regarding Paul at our Shenfield office. I'm delighted he managed to find you a suitable property by thinking out side of the box and I wish you every happiness in your new home.

Carl Gable - Area Director