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Customer Reviews

896 reviews
Service Rating
Excellent service 
We dealt with Paul Money, he kept totally up to date with progress on the sale. Paul and was always available if you needed him. Which was reassuring to us. Previous estate agents we have used passed us around the office to people who did not have a clue what was going on with our sale. We would recommend Beresford's to our friends
Reply Replied on 21 February 2019
Your feedback is very important to us so I'm glad your experience was so positive. Thank you.
Terry Holmes fnaea
Above and beyond 
Beresfords very helpful with a complicated sale. Jacob went above and beyond with getting it pushed through as quick as possible
Excellent service! Kept us informed at each stage of the process.
Reply Replied on 6 February 2019
Thank you for your review.

We aim to keep all our clients on both the sale and purchasing side updated and informed along every step of the process to provide the most efficient and hassle free experience.

We hope to assist again in the future.


Alex Beresford
I have to say that Callum from the Gidea Park branch was excellent and kept me informed throughout the process. Would highly recommend Callum anytime.
Reply Replied on 2 February 2019
Dear Mrs Piasecka, Thank you for taking the time to post your 5 Star review for Kallum at our Gidea Park branch. It is pleasing to hear your positive comments about the level of service provided by Kallum. I am sure he will be very happy to receive your feedback. Alison Horsley, Customer Services Manager.
Connie Webb - Excellent Proactive Customer Service and Very Friendly 
I don't often leave feedback on customer experience sites but I had to write about one of your employees, Connie Webb. Although, we bought a house through another agent her tenacity and customer service were excellent and it wasn't for the want of trying. From the moment Connie knew our requirements she was proactively searching for property that she thought suited us. Unfortunately, we were unable to buy through Connie but would like to thank her for being friendly, helpful and utterly professional.. Beresford's and her Manager should be glad to have her on their team. Thank you and well done! Rod & Wendy Holroyd
Reply Replied on 2 February 2019
Dear Mr and Mrs Holroyd, Thank you for taking the time to post such a positive review for Corinne at our Braintree branch. Corinne works hard to ensure she offers the best possible customer service and will really appreciate your 5 star award and kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
Professional Kept me informed Friendly
Reply Replied on 2 February 2019
Dear Mrs Rudge, Thank you for taking time to post your 4 star review. It is pleasing to see the level of service provided by our Writtle office met your expectations. Susie and her team pride themselves on delivering the best possible customer care and I am sure they will appreciate your comments. Alison Horsley, Customer Services Manager.