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Customer Reviews

931 reviews
4.9
Service Rating
Mike Sayers did an absolutely first class job and pulled all the stops out 
Mike Sayers did an absolutely first class job and pulled all the stops out
Reply Replied on 17 September 2020
Thank you for your 5 star award and positive comments for Mike at our office in Great Dunmow. With many years in the industry, your sale would have been in very safe handswith Mike as he is focused upon delivering the best possible customer care. We really appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
Professional 
Professional prompt service with a smile. David always dealt with our enquiringly quickly. Always felt he was acting in our best interests. We would recommend him to others.
Reply Replied on 17 September 2020
Dear Mr & Mrs Frame, Many thanks for the 5 star award for David who is based at our office in Great Dunmow. David is focused on providing the best possible customer care and will do all possible to ensure a transaction goes through smoothly. He will very much appreciate your kind comments. Thank you for the recommendation, we look forward to assisting you again in the future.
 
Domani was brilliant throughout the whole process. I know I can be difficult at times so needed someone in Beresfords who was experienced and knew how to get everything sorted. Would strongly recommend their services!
Reply Replied on 17 September 2020
Hi Mr Skinner, Many thanks for taking the time to post your 5 star award for Domani who is based at our office in Brentwood. Domani works really hard to ensure she is providing the best possible customer care, from the first point of contact through to exchange and completion. She will really appreciate your kind comments. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
 
I found all the staff at Beresford very helpfull and pleasant, we did have Covid in the middle of our purchase but as soon as they opened up again we was in contact and found them very hands on, Many thanks for all your help
Reply Replied on 17 September 2020
Dear Mr & Mrs O'Hara, Many thanks for the 4 star award and positive comments for the team at our office in Billericay. With many years of experience between them, your purchase would have been in safe hands throughout these challenging times. Thank you for sharing your experience, we look forward to assisting you again in the future.
 
A pleasure to deal with and more importantly, kept us informed throughout the whole process.
Reply Replied on 16 September 2020
Dear Mr & Mrs Greene, Many thanks for the 5 star award for the team at our Billericay office. The team works really hard to ensure the process is as stress-free as possible and will really appreciate your kind comments. Thank you for sharing your experience, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager.
Very hard working and professional service 
Very hard working and professional service
Reply Replied on 27 August 2020
Thank you for taking time out to give us your feedback.We take great pride in the people that work for us and hard working and professional are probably the best qualities that you can have in our business so I'm delighted we stepped up to the mark. Terry Holmes FNAEA Director