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Don't just take our word for it!

Customer Reviews

843 reviews
4.9
Service Rating
Excellent Service 
In a nutshell successfully sold the house. Provided regular updates during sale process and advice when chain broke. Friendly staff willing to help.
Reply Replied on 16 December 2019
Many thanks for the 5 star review and positive comments for the team at our Chelmsford office. The team are committed to delivering the best possible customer service and will do everything within their power to ensure the transaction goes through, keeping all parties updated through the process. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
 
Good service. Friendly professional team.
Reply Replied on 13 December 2019
Thank you for the 4 star review and positive comments for the team at our Dunmow office. We really appreciate you taking the time to share your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
Thank you Helene! 
I bought my first own home with Beresfords. The team at the Chelmsford office was very friendly and helpful. Moving in was very urgent for me as I had to move out of the rented property I lived before. I am very happy with the service I received, especially from Helene Dendy, she went far and beyond to speed up the buying process for me, constantly chasing the vendor, the vendor's colicitor and the managing company for paperwork. She was always up to date with my case when I called, I was looked after very well! She is truely a gem! Thank you very much! Kind regards, AP
Reply Replied on 13 December 2019
Thank you very much for taking the time to post your 5 star award for our team in Chelmsford, and in particular Helene who progressed the transaction. With many years of experience, Helene prides herself on delivering the best possible customer care and will appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
Highly recommended 
We can't thank Beresfords enough, especially the help of Mike Sayers, in firstly finding our new home and then dealing with a tricky chain. Mike was always on hand and kept me up to date with how everything was progressing and was key to keeping the chain moving. We would definitely use Beresfords again in the future.
Reply Replied on 16 December 2019
Many thanks for the 5 star award for Mike at our Dunmow office. With many years of experience, Mike will do all possible to ensure the transaction goes through smoothly, communicating with all parties concerned throughout the process. He will very much appreciate your kind comments. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
Excellent performance 
Excellent service from Daniel Ives, he was calm patient and reassuring. All queries were answered promptly and he handled negotiations with the buyer achieving positive outcomes and again with a prompt response. Having dealt with two other agents on the road to our sale I can safely say that the service provided by Beresfords and especially Daniel was superior in every aspect. Thanks
Reply Replied on 13 December 2019
Dear Mr Quigley and Mrs Schauer, Thank you very much for taking the time to post your 5 star award for the team at our Brentwood office and in particular, Daniel Ives. Daniel works really hard to ensure the sales process is as stress-free as possible, and will keep all parties updated throughout the transaction. Your kind comments are much appreciated. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
 
The help I got buying my first house was excellent. I was guided through the process, kept informed of progress throughout. Daniel liaised with the sellers when needed and helped me keep my solicitor on track. When I want to sell in a few years Beresfords will be the first agents I approach.
Reply Replied on 13 December 2019
Many thanks for the 5 star review for Daniel at our Brentwood office. Daniel will do all possible to ensure the transaction goes through smoothly, keeping all parties updated every step of the way. He will very much appreciate you kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.