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Sell Property

Don't just take our word for it!

Customer Reviews

911 reviews
4.9
Service Rating
Exceptional service, great team... 
Exceptional service, and great communications throughout. Sheree and the team are an asset to the company.
Reply Replied on 14 August 2017
I am pleased to hear you bought and sold through the Hornchurch branch and received such great levels of service.

Thank you for taking the time to provide us with your feedback and I hope you are now starting to settle into your new home.

Mike Sayers - Sales Director
  
Top Notch Service 
Both Susie and Matt were exceptionally helpful from start to finish. They gave us confidence throughout the process and their communication was top notch. As buyers we could not fault them and if we look to sell in the future, we would definitely consider Beresford!
Reply Replied on 14 August 2017
Your feedback is much appreciated.

The Writtle team have a great reputation for customer service  and I will pass on your comments to both Susie and Matt.

I wish you every happiness in your new home. 

Mike Sayers - Sales Director
 
I have found Shirley at my local Billericay branch to be extremely helpful, reassuring and hands on at what can be a very stressful time. I have never found any problem contacting her and she has carried out every viewing herself even looking after my little dog during the viewing! I would have no hesitation in recommending her and the local Billericay office.
Reply Replied on 21 August 2017
It is always pleasing to hear positive feedback as Shirley takes great pride in her work. I will pass on your thoughts and wish you every happiness in your new home. Sales director Mike Sayers
Generally very pleased 
Our experience was generally good, however there were occasions when calls were not returned and certain specific members of staff very difficult to contact.
Reply Replied on 21 August 2017
Firstly, thank you for taking the time and trouble to place a testimonial on our review site. I have emailed you and left a message on your mobile, but I would welcome your feedback on the individuals in question, as customer service is important to Beresford's.
I wish you every happiness in your new home.
Friendly & extremely helpful 
Beresfords have supported us throughout our whole moving home experience, keeping us informed, being contactable at all times in the most friendly and knowledgable way.
Reply Replied on 11 August 2017
Customer service is very important to Susie and her team and your feedback is greatly appreciated. I will pass on your comments to the Writtle branch. Thank you. Mike Sayers - Sales director.
 
Yes would definitely recommend to others.
Reply Replied on 11 August 2017
Thank you for your feedback. I am please to hear we not only sold your house, but also found you a suitable property.

I wish you every happiness in your new home.