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Customer Reviews

991 reviews
4.8
Service Rating
 
Amazing service and great support with helping us find our dream home
Reply Replied on 20 April 2020
Dear Miss Hamblin Thank you for posting your review I am happy that everything went well and I hope you are happy in your new home. Bernadette Barcham MARLA, Director Beresfords Lettings Division.
 
The service was fast and very helpful.
Reply Replied on 25 March 2020
Thank you for taking the time to post your review it is very much appreciated and I will pass your comments onto the team. Bernadette Barcham MARLA Director Beresfords Lettings Division.
Polite, efficient and helpful 
I was having a lot of difficulty with my washing machine, I called Suzanne Humpreys who works in the Maintainance department and I was sorted out with a new machine within a week. Suzanne was really polite and very helpful.
Reply Replied on 27 March 2020
Thank you for posting your review. I am pleased to read that your experience in dealing with our property maintenance department was a positive one. I will pass on your kind words to Suzanne.Bernadette Barcham MARLA Director Beresfords Lettings Division.
A great experience. 
The service I have received at Chelmsford Beresfords was 5 star. The agents were professional, polite, genuine and acted very quickly in my application to rent one of their properties. I think it’s the best experience I have had while I have been renting.
Reply Replied on 18 April 2020
Miss Watts Thank you for your kind review. It is great to read that you felt our service was 5*. The team will be thrilled with your rating. Christopher Dutton Area Director residential Lettings
AVOID, AVOID, AVOID! 
AVOID AVOID. They’re great to start with but once you’ve signed they are awful. Response times are terrible, that’s if they do respond. Small works requested, they took weeks or months and are shoddy to be polite! Rude and so unhelpful on the phone, awful service. I’ll never use Beresfords ever again. You’ll see a lot of great reviews, they ask you to review when you first sign, once you do, they only care about the landlords needs and not the tenants!
Great Service. 
Speedy and efficient. Also helpful and polite.