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Don't just take our word for it!

Customer Reviews

175 reviews
4.9
Service Rating
 
Never had such a quick and Easy experience with a letting agency. Staff were so helpful and friendly. Looked at 3 properties and confused time and addresses but Chloe and Ryan have been so patient and help me through the all processing to rent a flat. Highly recommend this agency. Thank you from me and my boyfriend for our first home <3
Reply Replied on 21 October 2019
Dear Miss Sapienza, Thank you for taking the time to post your review and award our lettings team at Braintree with 5 stars for the help and service that they have provided you when renting your first home together. I hope that you will be very happy there and I will pass on your kind words to the team. Bernadette Barcham MARLA, Director Beresfords Lettings Division.
 
Alice was very helpful throughout the process and went above and beyond what we would expect from a letting agent.
Reply Replied on 7 November 2019
Miss Gray Thank you for your recent review. It is great to read that Alice went above an beyond, she will be thrilled with your 5* rating. Christopher Dutton Area Director Residential Lettings
Helpful and super informative through the process of renting 
Excellent staff so helpful and informative. My first time renting and the staff engaged with me as soon as I walked into the Billericay branch. I was put at ease immediately.
Reply Replied on 14 October 2019
Thank you for your recent review via Feefo. It is great to read that the team made you feel at ease and were helpful. I know they will be thrilled with your 5 star rating. Christopher Dutton Area Director Residential Lettings
An excellent Property Management team sorting out any issues quickly 
I would like to thank Natasha K. M**** for her assistance and excellent work. Natasha is always sorting out any issues raised and I am grateful for this. All the times I had an issue with the flat, Natasha contacted the engineer and the issue was resolved in a very short period.
Reply Replied on 14 October 2019
I would like to thank you personally for your recent review in regards to your experiences with Beresfords and particular Natasha. It is great to read that when problems arise they are sorted quickly and efficiently. Thank you for your 5 star rating. Christopher Dutton Area Director Residential Lettings
Excellent 
Would definitely use again
Reply Replied on 14 October 2019
Mrs Norkett I just wanted to thank you personally for the kind review you left in regards to your dealings with our lettings branch in Maldon. I know the team will be thrilled with your 5 star rating. Christopher Dutton Area Director Residential Lettings
Efficient, thorough and very helpful. 
Great support and very helpful, our go to agent in Braintree.
Reply Replied on 8 October 2019
Thank you for taking the time to post your review and awarding our team at Braintree with 5 STARS. I am sure the team will be very happy with your comments. Bernadette Barcham MARLA, Director Beresfords Lettings Division.