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Don't just take our word for it!

Customer Reviews

1019 reviews
4.8
Service Rating
 
Extremely professional .
Reply Replied on 4 July 2017
Mr Brown
Just a quick note to say thanks for taking the time to provide your feedback and issue our team in Brentwood with a 5 star review. I'm pleased that you found the level of service extended to you professional.

Steven Bond Managing Director Residential Lettings

 
A fast, friendly and efficient service. Quick to respond to queries and deal with any matters arising.
Reply Replied on 28 June 2017

Thank you for taking time out to submit your feedback. It was pleasing to see that the level of service provided by our staff in Braintree met your expectations on this occasion.

Steven Bond Managing Director Residential Lettings
 
Excellent service 
The staff at the agency is very efficient in their work and always ready to help when necessary. They replied straight away to our queries and the whole process was carried out in a timely manner. They are friendly and very professional.
Reply Replied on 28 June 2017
Mrs Montes

Thank you so much for providing some feedback. I'm pleased that you found our staff at Billericay friendly, efficient and professional and gave them a 5 star rating. I know they will be appreciative of your kind words. 

Steven Bond Managing Director Residential Lettings
 
Helpful and quick to respond. However we did have questions for the landlord which were not addressed in time for our move in date. Chelmsford team friendly and helpful.
Reply Replied on 6 July 2017

Thank you for taking the time to leave your review and I'm pleased that overall you have been happy with the level of service extended to you by our staff at Chelmsford. I have investigated your comments regarding questions that you had asked to be raised with the landlord. I understand that this was in connection with the broadband connection at the property. Unfortunately it took us a little longer than we would have hoped to hear back from the landlord. However we subsequently arranged for the landlord to meet you at the property and believe that they answered all your questions. If this is not the case then please do not hesitate to email me directly at sb@beresfords.co.uk

Steven Bond Managing Director Residential Lettings
 
Every member of the team at Chelmsford Rentals that I have dealt with have been professional, friendly and very helpful. In particular Abby Johnson has been very proactive and responsive. I would definitely recommend using them to anyone.
Reply Replied on 28 June 2017
Mr & Mrs Goodwin
Thank you so much for taking the time to provide your feedback. I'm pleased that you found our staff at Chelmsford professional, friendly and helpful. Delivering consistently high levels of customer service is a vital part of our daily operations and I'm glad that we met your expectations on this occasions. Abby is a great asset to us and I know she will be very pleased when reading your comments.

Steven Bond Managing Director Residential Lettings  
 
Yes I would use them again and would recommend them.
Reply Replied on 28 June 2017
Mrs Reed

Many thanks for your 5 start rating. Glad our team in Witham were able to assist you on this occasion and also pleased to read that you would recommend us to others.

Steven Bond Managing Director Residential Lettings