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Don't just take our word for it!

We genuinely value the business which we receive from both landlords and tenants alike and always strive to deliver a consistently high level of service to all our customers.
Although we can demonstrate in a number of ways how we differ from our competitors, there is no better endorsement of our services and the staff we employ than from the clients themselves.

Customer Reviews

343 reviews
4.8
Service Rating
 
Helpful staff that got the job done
Reply Replied on 21 January 2019
Thank you for taking time out to submit your feedback. It was pleasing to see that the level of service provided by our staff in Braintree met your expectations on this occasion.

Bernadette Barcham MARLA, Director Beresfords Lettings Division
 
Beresford helped me to resolve the problem that I had with the window.
Reply Replied on 17 January 2019
Miss Matias
Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that have our staff have responded promptly and efficiently when an issue arose, and I know they will be grateful for your 5 star rating.

Christopher Dutton
Area Manager
Residential Lettings
Excellent service 
The whole letting team based out of Braintree aand Witham were excellent. Joe, in particular, went above and beyond when we hit problems processing the bank payment (my bank's fault) to ensure we got into the property promptly.
Reply Replied on 14 January 2019
Thank you for posting your review and five star award. I am glad that Joe was able to pull out all the stops to enable you to move into your rental property when you needed to. Moving as we all know can be a stressful time. It is always good to read that we have satisfied customers.
Bernadette Barcham MARLA, Director Beresfords Lettings Division.
 
A company is only as good as its staff. The 2 or 3 people I have been dealing with were excellent.
Reply Replied on 14 January 2019
I want to thank you personally for your kind words in relation to the service you have received from our Lettings Team at Witham. You are absolutely correct in your comments. I think that all of our teams are excellent and provide a great customer service experience. But it is really good to read that others feel the same. I am sure that the team will be very happy with your comments and award of 5 stars.
Bernadette Barcham MARLA, Director Beresfords Lettings Division.
Brilliant 
Outstanding service made everything so easy and clear for us was very pleased with how fast they processed everything for us and would be sure to recomend and use again !
Reply Replied on 17 January 2019
Mr Harris
I just wanted to thank you for taking the time to complete a review via Feefo following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff, and I know they will be grateful for your 5 star rating.

Christopher Dutton
Area Manager
Residential Lettings
 
Elaine in the Chelmsford office deals with my 2 rentals, she is always cheerful, informative & professional, I have also dealt with Tessa numerous times in the Colchester branch who is also excellent. I have also bought & sold property over the years & would highly rate them as a company.
Reply Replied on 10 January 2019
Dear Mrs Bennett
Thank you so much for taking the time to post your review on the service you are receiving from Elaine in our property management team at Chelmsford and of course Tessa who is the manager of our Colchester Lettings office. It is always good to read positive reviews. Hopefully we will be able to assist you for many years to come with your investments and I appreciate you recommending our service to others. Thanks again, I will pass on your kind words to the teams and I am sure that they will be very happy with your comments.

Bernadette Barcham MARLA, Director Beresfords Lettings Division.
Contact us
Contact your local lettings branch