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Don't just take our word for it!

We genuinely value the business which we receive from both landlords and tenants alike and always strive to deliver a consistently high level of service to all our customers.
Although we can demonstrate in a number of ways how we differ from our competitors, there is no better endorsement of our services and the staff we employ than from the clients themselves.

Customer Reviews

295 reviews
4.8
Service Rating
Good service 
very prompt in sorting out any issues
Reply Replied on 22 March 2019
Dear Mr & Mrs McCarthy

Thank you for posting your five star review on the service you have received from our lettings team in Brentwood.

Bernadette Barcham MARLA, Director Beresfords Lettings Division.
Brilliant 
I have rated 5 stars because from start to finish all operatives did all they could to try in every way to help try make it happen. Always happy faces and so friendly in a truly lovely way.
Reply Replied on 18 March 2019
Mr Samuels

I Just wanted to thank you for taking the time to leave your recent review on our company via feefo and I'm pleased that you found our staff friendly and helpful.
Christopher Dutton
Area Manager
Residential Lettings
Alice & Christine @ Witham Branch 
Alice & Christine at the Witham branch were the most pleasant, approachable and helpful people I have come across in years. Their attention to detail and service was second to none, 1 week turnaround from viewing to receiving keys. Amazing.
Reply Replied on 12 March 2019
Dear Mrs Warren

I want to respond to you personally to thank you for the glowing review you have taken the time to post in relation to the service you have received from Alice and Christine from our Witham Lettings team. I am sure that both ladies will be very pleased with your kind words. Thank you for awarding them both 5 stars.

Bernadette Barcham MARLA, Director Beresfords Lettings Division.
 
The rental side of Beresfords have always been extremely fair and professional in their business. When we decided to end the rental of our property, and obviously the rental contract with Beresfords, Mollie Mansi remained loyal to us to achieve a fair conclusion with respect to issues with our last tenants. So we would have no reservations if we were to use Beresfords again and recommending them to friends and family. Well done Mollie and the team.
Reply Replied on 18 March 2019
I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us has been very positive. I am glad that you have found our staff efficient and professional. I am very grateful for your 5 star rating and it is great that you are happy to recommend us to others.
Christopher Dutton
Area Manager
Residential Lettings
 
Very good and helpful staff.
Reply Replied on 11 March 2019
Dear Miss Cosgrove
Thank you for taking the time to post your review on the service you have received from our lettings team at Braintree. I am glad that you found the team helpful.

Bernadette Barcham MARLA, Director Beresfords Lettings Division.
Reliable and Problem Solving 
My experience has proved very positive, the initial problems we had with the property when we moved in were promptly addressed and efficiently resolved.
Reply Replied on 6 March 2019
Dear Mr Greene, Thank you for taking the time to post your review. I am glad that your experience was a very positive one. I am pleased to hear that any problems you had when you first moved in where dealt with and resolved very quickly by our dedicated property management team. Problems cannot always be anticipated in advance as with anything the aim is to deal with it immediately it is brought to our attention, which I am pleased to hear was done for your property.
Thanks again for awarding our teams with 5 stars.

Bernadette Barcham MARLA, Director, Beresfords Lettings Division.
Contact us
Contact your local lettings branch