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Beresfords Country & Village manager helps couple in isolation

By Lizzy Drewett - 20 March 2020

As we're all aware, it's an uncertain time at the moment and for some, it's a very challenging time.  Our priority and main interest is the welfare of our employees, clients and the wider community. That's why when Jane Mann, Regional Manager of the Country & Village division, discovered the elderly couple she’d been helping to sell their house had gone into self-isolation, she knew she had to step in and help.

She spoke to the couple who had recently accepted an offer on their property, and they expressed their concern about getting their paperwork for the solicitor complete in time.

Jane said ‘They have just accepted an offer on their house, and they were so worried about getting the paperwork finalised, they didn’t want the sale to fall through. They’ve been advised they need to self-isolate for at least 4 weeks and in that time, the solicitor really needed the documents.’

Knowing this, Jane helped them fill out the paperwork over the phone then went round to collect it (with no close contact!). She then hand delivered the paperwork to the solicitors in Billericay to ensure they had it in plenty of time.

Jane said ‘It was only something small and the least I could do for them. I hope they keep well during this time’.

We are offering support during this time, including ‘over the phone’ valuations and if you require help, please email us and hopefully we can be of assistance.